<p>Join a Mission-Driven Team and Make a Difference in Your Community</p> <p>The mission of ReGenesis Health Care is to increase community access to comprehensive healthcare. We are more than just a healthcare provider; we are a pillar of support for our communities. As a part-time Patient Service Representative, you will be the first friendly face our patients see, helping to create a welcoming and compassionate environment. If you're looking for a flexible, rewarding role where you can positively impact lives, this is the job for you!</p> <p>Why Join ReGenesis Health Care?</p> <ul> <li>Flexible Part-time Hours - Ideal for students, parents, retirees, or anyone seeking work-life balance. </li><li>Community-Focused work - You help ensure all patients receive quality care, regardless of background or income. </li><li>Supportive Team Culture - You will work alongside a passionate team that values every member of the team. </li><li>Growth Opportunities - Gain experience in healthcare with the potential for advancement and full-time hours. </li></ul> <p>Duties and Responsibilities:</p> <p>What You'll Do</p> <ul> <li>Greet & check in patients with professionalism and warmth. </li><li>Schedule appointments and assist with patient registration. </li><li>Verify insurance coverage & collect co-pays to support access to care. </li><li>Answer phone calls & assist with patient inquiries in a helpful, friendly manner. </li><li>Ensure accurate data entry into the electronic health records (EHR) system. </li><li>Maintain confidentiality and adhere to HIPPA regulations. </li><li>Support a smooth and efficient front office operation to enhance the patient experience. </li><li>Be a steward for the mission of ReGenesis Health Care. </li></ul> <p>What We're Looking For</p> <ul> <li>Excellent customer service skills - A welcoming, patient-centered approach. </li><li>Strong communication & organization skills - Ability to multitask in a busy environment. </li><li>Computer proficiency - Comfort using Microsoft Office and EHR system (training provided). </li><li>Previous experience in a medical office, customer service, or administrative role is a plus, but not required. </li><li>Bilingual (Spanish/English) candidates are strongly encouraged to apply! </li></ul> <p>Benefits and Perks:</p> <ul> <li>Competitive Pay - Reflecting your experience & expertise. </li><li>Flexible Schedule - Perfect for those seeking part-time work without full-time commitment. </li><li>Supportive & Inclusive Environment - Work with a team that values your contributions. </li><li>Opportunity to Grow - Build healthcare experience in a mission-driven organization. </li><li>Medical, dental, vision, and life insurance (Eligible first of month following hire date) </li><li>18 paid days off. </li><li>9 1/2 paid company holidays, including your birthday. </li><li>401K with Company Match </li><li>Agency wide "Quarterly Incentives" (Eligible after 90 days) </li></ul> <p>Requirements:</p> <ul> <li>Associate's degree in health/social sciences or a related field with 1-2 years' experience in the health care system; or High School diploma with more than 2 years' experience in a health care system. </li><li>Working knowledge of medical terminology. </li><li>Proficiency with EMR systems and software applications, including Microsoft Office Suite. </li><li>Excellent written or oral communication skills. </li><li>Proven diplomatic approach to complex situations. </li><li>Ability to work independently and collaboratively with a team. </li><li>Ability to work M - F from 8am - 5pm with flexibility to work health center locations in Spartanburg and Cherokee counties. </li><li>Valid SC Driver's License </li><li>CPR/AED certification preferred. </li><li>Certified Medical Insurance Specialist (CMIS) or equivalent certification desirable. </li></ul>