<p>RESPONSIBILITIES</p> <ul> <li>Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. </li><li>Ensure established branch policies and procedures are followed in accordance with Bank guidelines. </li><li>Execute retail banking initiatives and strategies through consultative relationship management </li><li>Act as advocate of digital product adoption for customers and internal support for branch associates. </li><li>Responsible for Deposit Account origination and maintenance, including but not limited to Retail Deposit Accounts, Digital Products and Services, small business deposit accounts. </li><li>Mine customer relationships for consumer lending opportunities, be familiar with and promote lending products, and originate Consumer Loans. </li><li>Responsible to make product referrals to other Lines of Business and subject matter experts. Be an active member in a team of associates serving the customer. </li><li>Actively work with branch manager and leadership to promote the bank within the market area. </li><li>Individually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks. </li><li>Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks </li><li>Deliver a consistent, high level of service within our Serving More standards </li><li>Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5+ FTEs and other duties associated with managing a staff </li><li>Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5+ FTEs and other duties associated with managing a staff </li><li>Must be available for periodic community-based or networking events on evenings or weekends as needed </li><li>Other duties as assigned </li></ul> <p>COMPETENCIES</p> <ul> <li>Interpersonal/Customer Service Skills </li><li>Written and Verbal Communication </li><li>Ability to understand and follow directions </li><li>Adaptable to change </li><li>Basic Computer Skills </li><li>Ability to influence others </li><li>Organizational Skills/Detail Oriented </li><li>Able to Multi-Task or Juggle Priorities </li><li>Leadership/Management Skills </li><li>Ability to build collaborative relationships </li><li>Ability to develop or mentor others </li><li>Ability to work as part of a team </li><li>Analytical Thinking </li><li>Problem/Situation Analysis </li><li>Ability to work Independently </li></ul> <p>PHYSICAL REQUIREMENTS</p> <p>this position mist be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in contact communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.</p> <p>EDUCATION - CERTIFICATIONS - WORK EXPERIENCE</p> <p>High School Diploma or Equivalent required</p> <p>2 - 4 years of experience in banking field required</p> <p>Associates or Bachelor's Degree in Business, or other business-related field of study</p> <p>Minimum 1 year of supervisory experience preferred.</p> <p>SCHEDULE</p> <p>Operating hours are Monday through Friday 9:00am - 5:00pm. This position is hourly and full-time. A minimum 37.5 hours is required to maintain eligibility for full-time status. Generally, this position will require 37.5 - 40 hours per week.</p>