<p>Summary of Position: This job description provides information essential to understanding the scope of the position and is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. The Associate Director of Spine Surgery and Sports Medicine is responsible for the planning, directing, implementing, coordinating, and evaluating all operational elements for the Spine Surgery and Sports medicine specialties.# The successful individual will collaborate with the administrative and clinical teams supporting these areas to drive short and long-range strategic initiatives aimed at increasing physician engagement; improving quality of care and patient outcomes, enhancing revenue cycle outcomes; and ensuring high functioning and efficient practice operations for patients seeking care within these specialties.# In alignment with the hospital#s leadership and strategic and operating plans, the associate director is responsible for developing volume growth strategies; operational efficiency strategies; and customer satisfaction strategies within these defined areas.# This leader will interact routinely with hospital and physician leadership and will foster a collaborative working relationship with the Administrative Director of Specialty Practices, SHMG Nursing director and the rest of the SHMG administrative team and will be the primary conduit into these specialties and be viewed as the administrative resource and agent for change. # Primary Job Responsibilities These requirements are representative, but not all-inclusive, of the knowledge, skill, and ability required of the position. Primary job responsibilities constitute approximately 90% of the positions work. To be successful, individuals must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined in this position description. Practice Operations: Responsible for daily oversight of clerical, administrative and secretarial responsibilities and tasks of office staff.## Ensure smooth practice operations by monitoring patient flow, patient registration and data entry into the system for timeliness, accuracy, and thoroughness. Assists in the processing and handling of patient complaints. Assumes responsibility for problem solving and follow up to issues that are impacting practice operations. Assigns and monitors clerical and administrative task. Ensure filing systems are maintained and accurate. Oversees inventory including supplies and ordering. Financial Management: Reviews billing information for variations and patterns. Conducts spot audits to ensure compliance with established policies and procedures. Ensures charge capture of providers for inpatient and outpatient billing. Responds to inquiries for additional documentation. Physician Relations: Interacts on a routine basis with physicians and mid-level providers to ensure their practice business needs are being met. Ensures effective communication between practice staff and office staff. Human Resources Management: Responsible for the recruitment, hiring, evaluation, development and discipline of staff. Ensures that organizational policies are followed. Reviews and approves staff time to ensure timely and accurate payroll. Conducts annual evaluations of staff competency as appropriate seeking provider feedback. Addresses performance issues in a timely and thorough manner. Consults with human resources as needed to ensure understanding and compliance with human resource policies. Compliance: Ensures compliance with all applicable regulations. Interacts with appropriate hospital staff to ensure consistency in provision of care. Develops and implements effective and efficient work standards, procedures, and personnel requirements consistent with organizational policy; JCAHO; local, state, and federal requirements and regulatory agencies.# Supervisory Responsibilities Administrative staff Minimum Qualifications Education, Training # Experience############ Bachelor#s degree in related field required with at least five (5) years minimum in a physician practice or health related setting, three (3) years in a supervisory role. Associates degree with at least ten (10) years of progressive supervisory experience in a physician practice may be considered.# Prior experience in operational process improvement; experience with patient scheduling, registration, and revenue cycle systems. Experience and/or exposure to medical and surgical specialty areas of operation with a demonstrated track record of collaboration and partnership development. Prior experience with Business Plan Development; familiarity with financial planning, management systems, healthcare, and reimbursement required. Prior experience with implementation and/or operations of Electronic Medical Records for a clinical office/outpatient setting. # Certifications / Licensure############## Required Skills, Abilities and Attributes Ability to organize and establish day-to-day priorities while utilizing critical thinking skills in all aspects of the job.# Must be able to multitask while remaining professional, focused, composed and positive.# Excellent customer service skills and must display integrity, friendliness and compassion. Must be able to establish an appropriate and effective rapport with staff and providers Must be able to demonstrate effective and appropriate written and oral communication skills.# Ability to take and follow directions in a positive and appropriate manner. Must be flexible Takes initiative and embraces new opportunities to grow both personally and organizationally. Must be efficient and effective in the use of resources. Proficient in applicable computer programs and Microsoft products. Ability to problem-solve. Salary Range: $35.67-$62.83 Pay Grade: M Compensation may vary based upon, but not limited to: overall experience and qualifications, shift, and location.</p> <p>Summary of Position:</p> <p>This job description provides information essential to understanding the scope of the position and is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.</p> <p>The Associate Director of Spine Surgery and Sports Medicine is responsible for the planning, directing, implementing, coordinating, and evaluating all operational elements for the Spine Surgery and Sports medicine specialties. The successful individual will collaborate with the administrative and clinical teams supporting these areas to drive short and long-range strategic initiatives aimed at increasing physician engagement; improving quality of care and patient outcomes, enhancing revenue cycle outcomes; and ensuring high functioning and efficient practice operations for patients seeking care within these specialties. In alignment with the hospital's leadership and strategic and operating plans, the associate director is responsible for developing volume growth strategies; operational efficiency strategies; and customer satisfaction strategies within these defined areas. This leader will interact routinely with hospital and physician leadership and will foster a collaborative working relationship with the Administrative Director of Specialty Practices, SHMG Nursing director and the rest of the SHMG administrative team and will be the primary conduit into these specialties and be viewed as the administrative resource and agent for change.</p> <p>Primary Job Responsibilities</p> <p>These requirements are representative, but not all-inclusive, of the knowledge, skill, and ability required of the position. Primary job responsibilities constitute approximately 90% of the positions work. To be successful, individuals must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined in this position description.</p> <ul> <li>Practice Operations: Responsible for daily oversight of clerical, administrative and secretarial responsibilities and tasks of office staff. Ensure smooth practice operations by monitoring patient flow, patient registration and data entry into the system for timeliness, accuracy, and thoroughness. Assists in the processing and handling of patient complaints. Assumes responsibility for problem solving and follow up to issues that are impacting practice operations. Assigns and monitors clerical and administrative task. Ensure filing systems are maintained and accurate. Oversees inventory including supplies and ordering. </li><li>Financial Management: Reviews billing information for variations and patterns. Conducts spot audits to ensure compliance with established policies and procedures. Ensures charge capture of providers for inpatient and outpatient billing. Responds to inquiries for additional documentation. </li><li>Physician Relations: Interacts on a routine basis with physicians and mid-level providers to ensure their practice business needs are being met. Ensures effective communication between practice staff and office staff. </li><li>Human Resources Management: Responsible for the recruitment, hiring, evaluation, development and discipline of staff. Ensures that organizational policies are followed. Reviews and approves staff time to ensure timely and accurate payroll. Conducts annual evaluations of staff competency as appropriate seeking provider feedback. Addresses performance issues in a timely and thorough manner. Consults with human resources as needed to ensure understanding and compliance with human resource policies. </li><li>Compliance: Ensures compliance with all applicable regulations. Interacts with appropriate hospital staff to ensure consistency in provision of care. Develops and implements effective and efficient work standards, procedures, and personnel requirements consistent with organizational policy; JCAHO; local, state, and federal requirements and regulatory agencies. </li></ul> <p>Supervisory Responsibilities</p> <ul> <li>Administrative staff </li></ul> <p>Minimum Qualifications</p> <p>Education, Training & Experience</p> <ul> <li>Bachelor's degree in related field required with at least five (5) years minimum in a physician practice or health related setting, three (3) years in a supervisory role. Associates degree with at least ten (10) years of progressive supervisory experience in a physician practice may be considered. </li><li>Prior experience in operational process improvement; experience with patient scheduling, registration, and revenue cycle systems. </li><li>Experience and/or exposure to medical and surgical specialty areas of operation with a demonstrated track record of collaboration and partnership development. </li><li>Prior experience with Business Plan Development; familiarity with financial planning, management systems, healthcare, and reimbursement required. </li><li>Prior experience with implementation and/or operations of Electronic Medical Records for a clinical office/outpatient setting. </li></ul> <p>Certifications / Licensure</p> <p>Required Skills, Abilities and Attributes</p> <ul> <li>Ability to organize and establish day-to-day priorities while utilizing critical thinking skills in all aspects of the job. </li><li>Must be able to multitask while remaining professional, focused, composed and positive. </li><li>Excellent customer service skills and must display integrity, friendliness and compassion. </li><li>Must be able to establish an appropriate and effective rapport with staff and providers </li><li>Must be able to demonstrate effective and appropriate written and oral communication skills. </li><li>Ability to take and follow directions in a positive and appropriate manner. </li><li>Must be flexible </li><li>Takes initiative and embraces new opportunities to grow both personally and organizationally. </li><li>Must be efficient and effective in the use of resources. </li><li>Proficient in applicable computer programs and Microsoft products. </li><li>Ability to problem-solve. </li></ul> <p>Salary Range: $35.67-$62.83</p> <p>Pay Grade: M</p> <p>Compensation may vary based upon, but not limited to: overall experience and qualifications, shift, and location.</p>