<p>Job Description:</p> <p>The Temporary Part-Time Student Services Representative I position is responsible for various tasks related to the College.</p> <p>Responsibilities:</p> <ul> <li>Assist walk-in traffic from students, parents, and faculty for issues such as permission to leave early, programmatic questions, student-requested course changes, and associated paperwork process. </li><li>Serve as a troubleshooting liaison for student-related concerns and provide classroom logistical support to instructors. </li><li>Fulfill last-minute supply needs, provide registration and technical support for all walk-ins, and offer daily telephone/email/reception coverage, troubleshooting problems, and disseminating basic information on established policies and course offerings. </li><li>Perform clerical duties, including weekly collection and recording of required student compliance documents for in-person and remote courses, and all other course paperwork. Overseeing student needs, tracking daily attendance, and assembling all materials needed for course preparation. </li><li>Support remote learning environments, including class and orientation setup, and provide tech help support to families in the remote classroom space. </li><li>Assist students with wayfinding, supervise lunch sessions, and support senior team members with medical emergencies and other program duties. </li><li>Assist with special summer events such as opening day check-in and orientation, which may fall on non-traditional schedule days and hours. </li><li>Handle seasonal projects as needed. </li></ul> <p>The preceding description is not designed to be a complete list of all duties and responsibilities required of the position; other duties may be assigned consistent with the classification of the position.</p> <p>Requirements:</p> <p>Minimum Qualifications:</p> <ul> <li>High school diploma required. </li><li>Completion of either two years in an accredited post-secondary institution of learning or one year in an accredited post-secondary institution of learning and three years appropriate related experience of relevant work experience. </li><li>Computer experience with an emphasis on data entry. </li><li>Strong customer service skills, including excellent telephone manners, and the ability to work well under pressure. </li><li>Proficiency in Google Suite, including Google Classroom and Meet, and Microsoft Excel. </li></ul> <p>Preferred Qualifications:</p> <ul> <li>Prior experience working with youth populations is highly preferred. </li></ul> <p>Additional Information:</p> <p>Please note all offers of employment are contingent upon successful completion of the background check process.</p> <p>Salary</p> <p>Salary: $27.71 per hour</p> <p>Work Schedule</p> <p>Days/Hours: 25 hours per week, M-TH, with 2 mandatory Fridays (May 30, June 20), in-person, work schedule subject to change based on needs of the department.</p> <p>Pay Equity by State Employers</p> <p>Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.</p> <p>Visa Sponsorship</p> <p>This position is not eligible for visa sponsorship by the Fashion Institute of Technology.</p> <p>Equal Employment Opportunity (EEO) Statement</p> <p>FIT is firmly committed to creating an environment that will attract and retain people of diverse racial and cultural backgrounds. By providing a learning and working environment that encourages, utilizes, respects, and appreciates the full expression of every individual's ability, the FIT community fosters its mission and grows because of its rich, pluralistic experience. FIT is committed to prohibiting discrimination, whether based on race, color, national origin, sex, gender, gender identity, religion, ethnic background, age, disability, marital status, sexual orientation, military service status, genetic information, pregnancy, familial status, citizenship status (except as required to comply with law), or any other criterion prohibited by applicable federal, state, or local laws. FIT is committed to providing equal opportunity in employment, including the opportunity for upward mobility for all qualified individuals. Applications from minorities, women, veterans, and persons with disabilities are encouraged. Inquiries regarding FIT's non-discrimination policies may be directed to the Affirmative Action Officer/Title IX Coordinator, 212 217.3360, titleix@fitnyc.edu.</p> <p>Physical Requirements and Work Environment</p> <p>The working conditions for this position will be any combination of the classroom, office space and/or outdoors. The physical requirement for this position will require frequently sitting, frequently standing, occasional bending, occasional walking, and occasionally lifting up to 20 lbs.</p> <p>Application Instructions:</p> <p>In order to considered for this position, please submit the following documents online:</p> <ul> <li>Resume </li><li>Cover letter </li><li>Unofficial transcript </li><li>A list of three references with telephone numbers and email addresses </li></ul> <p>Returning Applicants - Login to your FITNYC Careers Account to check your submitted application materials.</p> <p>Review of applications will begin immediately until the position is filled.</p> <p>Please note that due to the volume of applications, we will not be able to contact each applicant individually.</p> <p>Additional information about the Fashion Institute of Technology can be found at: http://www.fitnyc.edu.</p>