<p>We are looking to hire friendly and professional front desk/medical reception staff for our clinic in Spartanburg.</p> <p>Scheduling is 8am-8pm. Full time is 3, 12 hour days per week. We do require working 50% of weekends in a month and occasional holidays are involved in the schedule. Our schedule comes out on a monthly basis. Employees will have a 'home' location, and there may be occasional travel to different locations.</p> <p>Company Profile</p> <p>With our unique approach to patient-focused service and commitment to high-quality care, WellStreet is redefining the urgent care experience.</p> <p>Our mission is to set a new standard for patient service excellence in urgent care, becoming the provider and employer of choice in the communities we serve.</p> <p>WellStreet professionals have a passion for delivering uncompromising care - one patient at a time. We delight our patients, communities and fellow team members through consistent delivery of our core values and transform our roles from jobs into callings.</p> <p>Outstanding opportunity to join a healthcare company in developing a national network of WellStreet Urgent Care facilities.</p> <p>Overview</p> <p>The Patient Service Representative (PSR) is the first point of contact between the patient and clinical staff. Patient check in, insurance verification, collection of co-pays and balances, various other front office duties. The front office position plays a vital role of ensuring & exceeding the expectations of the patient in our WellStreet Urgent Care centers.</p> <p>ROLE & RESPONSIBILITIES</p> <ul> <li>Greet and assist all patients and visitors while demonstrating our core values </li><li>Collect and maintain all patient and business documents while maintaining confidentiality </li><li>Analyze health insurance benefits, verify insurance eligibility, and relay relevant information regarding payment policies and billing/collection processes </li><li>Determine and collect each patient's financial responsibility </li><li>Assist the practice manager, providers and other staff as needed </li><li>Understand and enforce standard healthcare regulatory requirements </li><li>Perform office procedures including all general administrative duties </li><li>Assure HIPAA and OSHA compliance </li></ul> <p>EDUCATIONAL REQUIREMENT & QUALIFICATIONS:</p> <ul> <li>High school diploma or equivalent preferred </li><li>One-year experience in a medical office or emergency room setting is preferred </li><li>Ability to work 12 hours shifts, some weekends, and holidays </li><li>Experience with insurance eligibility and co-pay determination preferred. </li><li>Required to travel to other WellStreet Urgent Care centers as needed to support business needs </li></ul>