<p>Would you like to be part of a family who loves to take on exciting challenges? Metromont, LLC has been one of the leaders in the construction industry for nearly a century and is currently accepting resumes for IT Helpdesk Analyst to be part of our dynamic team! This position opening is to be located at our Greenville, SC location.</p> <p>Metromont was founded in 1925 on the principles of faith, honor, and passion, and almost 100 years later, those values are still the foundation of who we are and everything we do. A third-generation company with nearly 1,500 associates across six manufacturing facilities in South Carolina, Georgia, Florida and Virginia, Metromont is a leader and pioneer in the engineering and manufacturing of precast concrete. Most of all, we're a trusted partner working side by sine with our customers from the earliest stages of project design through turnover of the completed structure. In addition to the production of precast concrete, Metromont provides out customers with complementary design and engineering, hauling, erection and field services to support their full construction needs. Across the eastern seaboard, the southeast, and even as far west as Arizona, our customers rely on us to provide innovative precast solutions and the best quality for their parking structures, data centers, multifamily housing, office buildings, warehouses, schools and stadiums. And we do, because a trusted partner is who we are - and who we've been for nearly a century.</p> <p>",":"</p> <p>The overall duties of an IT Helpdesk Analyst Include:</p> <ul> <li>Troubleshoot general and company-specific hardware and software applications </li><li>Provide technical support to internal and remote customers </li><li>Resolve malware and virus infections </li><li>Uphold company IT policies, procedures, and best practices </li><li>Must adhere to all Metromont and OSHA safety rules and regulations </li><li>Housekeeping as necessary to maintain work area, tools and equipment in a clean and orderly manner </li></ul> <p>How do we take care of you?</p> <ul> <li>Medical, Rx, Dental, Vision Insurance, Telehealth, and Health Savings Account available on your first day of employment </li><li>Wellness Program to support employee health </li><li>401K with company match </li><li>Paid Vacation </li><li>7 paid holidays </li><li>Safety Shoe voucher - $150 </li><li>Continuing Education Program </li><li>$1,000 New Hire Bonus ($500 after 90 days of employment and $500 after 180 days of employment) </li></ul> <p>",quirements":"</p> <p>Characteristics:</p> <ul> <li>Customer-focused </li><li>Clear and effective written and verbal communication skills </li><li>Strong organizational and prioritization abilities </li><li>Self-motivated </li><li>Willingness to learn new skills </li><li>Able to maintain confidentiality of company and associate information </li></ul> <p>Education and Technology:</p> <ul> <li>Must encompass a supportive understanding of computers, Windows operating systems, and Microsoft applications </li><li>Experience troubleshooting Windows 10 (and newer) operating systems and Office 365 business applications </li><li>Experience in Active Directory </li><li>Minimum of 3-5 years of prior help desk experience working with a ticket-tracking system </li></ul> <p>",:"</p> <p>Metromont LLC is an equal opportunity employer. The Company is committed to the spirit and letter of all federal, state and local laws and regulations pertaining to equal opportunity. To this end, the Company does not discriminate against any individual with regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy (including medical needs due to pregnancy, child birth or other medical conditions), national origin, age, disability, genetic information, veteran status, or other protected status. This Policy extends to all terms, conditions and privileges of employment, as well as the use of all Company facilities.</p> <p>The Company is also committed to making reasonable accommodations based on an individual's disability, religion, pregnancy, childbirth and related medical conditions (including, but not limited to, lactation), or any other protected status where a reasonable accommodation is required under the law.</p> <p>No form of unlawful discrimination, unlawful harassment, unlawful refusal to reasonably accommodate or unlawful retaliation will be tolerated.</p> <p>Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities</p> <p>The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)</p> <p>",</p>