<p>We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making-and our story is still unfolding.</p> <p>We're here for it. We think you should be too. We're looking for a driven professional with an inclusive mindset to join our team as a Director, Program Management - eCommerce.</p> <p>We are seeking a highly experienced and dynamic Director of Program Management to join our organization. In this role, you will be responsible for overseeing and driving the successful execution of our eCommerce Platform strategic initiative focused on creating data foundations, transactional and personalization capabilities to fuel a modern platform, positioning CBH for accelerated growth. Your role will involve providing strategic leadership, ensuring successful implementation of the program leveraging agile methodologies, and managing cross-functional teams to deliver high-quality results. The ideal candidate will have a strong background in program management, exceptional leadership skills, a passion for executing high quality work, and driving organizational agility and continuous improvement.</p> <p>Identify if position is local or remote:</p> <ul> <li>This position is fully remote </li><li>This role is a People leader position </li></ul> <p>A day in the life as a Director, Program Management - eCommerce</p> <ul> <li>Oversee the planning, execution, and delivery of the eCommerce strategic initiative using agile methodologies, ensuring alignment with business goals. </li><li>Monitor and track program progress, identifying and resolving any issues or risks that may impact delivery timelines or quality. </li><li>Collaborate with stakeholders to identify and mitigate risks, resolve issues, and make data-driven decisions to optimize project outcomes. </li><li>Engage and collaborate with key stakeholders, including executives, product owners, development teams, and other departments, to ensure program success. </li><li>Manage stakeholder expectations, balancing priorities and resolving conflicts to maintain alignment with program goals. </li><li>Facilitate effective communication and collaboration across different departments, including engineering, product management, business teams,, and operations. </li><li>Act as a liaison between technical teams and executive leadership, ensuring alignment of priorities, resource allocation, and project dependencies. </li><li>Communicate program status, progress, and key milestones to stakeholders, ensuring effective and timely decision-making. </li><li>Foster strong relationships with stakeholders, promoting a shared understanding of project goals, timelines, and progress. </li><li>Lead and mentor cross-functional teams, providing guidance and support in implementing agile practices, including Scrum, Kanban, and Lean. </li><li>Foster a culture of transparency and continuous improvement by facilitating retrospectives and implementing lessons learned. </li><li>Define and implement strategies to optimize program delivery, resource allocation, and risk management. </li><li>Develop, and mentor a high-performing team of program managers, scrum masters and coaches, fostering their growth and success. </li><li>Provide guidance, support, and ongoing feedback to team members, promoting a culture of collaboration, accountability, and continuous learning. </li><li>Establish and maintain effective performance management processes, including setting goals, conducting performance evaluations, and providing career development opportunities. </li></ul> <p>What you'll bring to the table…</p> <ul> <li>Strong knowledge and expertise in agile methodologies, such as Scrum, Kanban, and Lean. </li><li>Proven track record of successfully implementing and scaling agile practices in organizations. </li><li>Excellent leadership and people management skills, with the ability to motivate and inspire cross-functional teams. </li><li>Exceptional communication and stakeholder management abilities, with the capability to influence and negotiate effectively at all levels of the organization. </li><li>Strong analytical and problem-solving skills, with the ability to make sound decisions under pressure. </li></ul> <p>We'd love to hear from you if you have…</p> <ul> <li>Bachelor's degree in a relevant field; advanced degree preferred. </li><li>Extensive experience (8+ years) in agile program management, including leading large-scale, complex initiatives. </li><li>Agile certifications (e.g., Certified ScrumMaster, SAFe Agilist) are highly desirable. </li></ul> <p>#li-remote (if applicable)</p> <p>Minimum Starting Rate: $175,000.00 AnnuallyUp to: $220,000.00 AnnuallyPay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.</p> <p>Job ID 2025-21858 Date posted 03/17/2025 Position Type Full-Time</p> <p>Apply</p> <p>Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:</p> <ul> <li>Medical/Dental/Vision </li><li>Life insurance and Disability </li><li>Retirement and 401(k) match </li><li>Paid time off, wellness time and volunteer time </li><li>Merchandise discount and EAP resources </li><li>Tuition Reimbursement </li></ul> <p>Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits please click https://jobs.crateandbarrel.com/benefits</p> <p>Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.</p> <p>The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.</p> <p>The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.</p> <p>State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.</p> <p>Job Applicant Privacy: For details about how the Company collects and uses your personal information, please see our Job Applicant Privacy & Communications Notice.</p>