<p>Director of Operations</p> <p>at Evernest</p> <p>COMPANY OVERVIEW</p> <p>Build High-Performing Teams. Drive Operational Excellence. Own the Outcome.</p> <p>At Evernest, we are more than just a property management company-we are builders, problem-solvers, and industry leaders shaping the future of real estate. With operations in 50+ markets and 24,000+ homes under management, we have a bold goal: to manage 250,000 homes by 2030. This is not for the faint of heart-it requires relentless drive, operational excellence, and the ability to lead from the front.</p> <p>POSITION OVERVIEW</p> <p>We are looking for a Director of Operations who thrives on building and leading high-performing teams, driving results, and running towards challenges with a solutions-oriented mindset. If you take initiative, embrace the grind, and believe that no task is beneath you-whether it's solving a high-level strategic problem or picking up the trash in the parking lot-then you'll fit right in.</p> <p>RESPONSIBILITIES</p> <ul> <li>Lead and develop property managers, maintenance technicians, and field inspectors, ensuring alignment and accountability at all levels. </li><li>Connect deeply with field teams while effectively communicating insights and needs up to senior leadership. </li><li>Recruit, coach, and retain top talent, fostering a culture where people love working with you and are driven to succeed. </li><li>Create a culture of ownership-where team members are proactive, solutions-oriented, and always striving for excellence. </li><li>Develop and implement strategic plans to optimize client returns, streamline operations, and maximize revenue. </li><li>Standardize policies and procedures to drive efficiency, consistency, and scalability. </li><li>Conduct regular performance reviews and data-driven training sessions to ensure teams are executing at a high level. </li><li>Set and track key performance indicators (KPIs) to measure success, drive accountability, and identify areas for improvement. </li><li>Manage market budgets, ensuring profitability through cost control and revenue optimization. </li><li>Run towards problems-embrace challenges head-on, analyze root causes, and create long-term solutions instead of band-aid fixes. </li><li>Push the business forward by continuously identifying opportunities for growth and efficiency. </li><li>Work cross-functionally with leasing, maintenance, and leadership teams to ensure seamless communication and execution. </li><li>Manage escalations with confidence, professionalism, and a solutions-oriented mindset. </li></ul> <p>REQUIREMENTS</p> <ul> <li>5+ years of property management experience (Single-Family or Multi-Family). </li><li>Proven ability to lead and scale teams across multiple functions, including field-based and remote employees. </li><li>A "run towards the fire" mentality-you don't avoid challenges; you solve them. </li><li>Data-driven decision-making skills, with the ability to track KPIs and drive continuous improvement. </li><li>An ownership mindset-you see opportunities, take initiative, and move fast. </li><li>A collaborative leadership style with the ability to inspire, challenge, and elevate those around you. </li><li>Real Estate License (Required). </li><li>Bachelor's Degree (Preferred). </li></ul> <p>CORE VALUES</p> <p>At Evernest, we don't just talk about our values-we live them every day:</p> <p>Win Together - We put the team first, knowing that collaboration leads to greater success.</p> <p>Do the Right Thing - Integrity, honesty, and accountability are at the heart of everything we do.</p> <p>Own the Outcome - We don't make excuses; we take responsibility and get things done.</p> <p>Embrace the Grind - We don't shy away from hard work; we run toward the challenges that others avoid.</p> <p>Grow Daily - We believe in continuous improvement, pushing ourselves and our business forward.</p> <p>#IND123</p>