<p>Location Phillipsburg NJ must reside within this area Position Summary As a Project Manager you will primarily focus on leading and overseeing installation projects to ensure their successful delivery while also utilizing your technical expertise to provide support in the field The Project Manager plays a pivotal role in managing projects from initiation to completion and ensuring they are delivered on time and within budget Do YOU Possess These Skills and Attributes Strong project management skills with the ability to lead and oversee projects effectivelyStrong technical and mechanical aptitudeExcellent problem solving skills and attention to detailExceptional communication and interpersonal abilitiesAbility to work independently and adapt to various working conditionsAbility to read and understand construction documentsWillingness to utilize technical skills to provide field service supportProficiency in project management tools and softwareValid drivers license and willingness to travel to client sitesDo These Responsibilities Interest YOU Lead and oversee projects ensuring they are completed on time and within budgetDevelop and manage detailed project plans including scope schedule and resource allocationCoordinate project teams assign tasks and monitor progressCommunicate with stakeholders to gather project requirements provide updates and address concernsManage project documentation including plans work hour budgets and progress reportsPerform installations repairs maintenance and upgrades of company products or equipment at client sitesOrganize and facilitate project review meetings providing insights for improvementEffectively buildmaintains a good working relationship with customers resulting in high customer satisfaction levelsIdentify and mitigate project risks adapting to changes as necessary to ensure project successMaintain accurate service records reports and recommendationsCommunicate professionally with clients to exceed their expectationsProvide on site training to clients on product usage and maintenanceDiagnose technical issues troubleshoot problems and offer effective solutionsCollaborate with the technical support team to resolve complex technical problemsAdhere to safety guidelines and protocols in various field environmentsSpecific Responsibilities Overall ownership of Basecamp projectsEnsure completion of all to dos regardless of individual task ownershipSubmit all site check install & install follow up dispatch requests through BasecampWhen appropriate review ES Quotes for order accuracy prior to ordering & all order acknowledgementsUpdate estimated install dates in CRMSend customer equipment install surveyArchive process within BasecampClose duplicate Basecamp entriesReview all uploaded site checks for quality and completenessKeep the installation hours required for install to a minimumAssist with completion of all regional inventoriesIn partnership with the ES Team responsible for KPI of keeping Install hours as a of EQ revenue at or below 055Help achieve local EQ Sales goalsMonitor equipment installation survey scores and commentsLead the weekly equipment callAssist the Field Service Manager with hiring onboarding and training installersRecruit help from other geographies for large installsRequest return manufacturer authorizations RMA from manufacturersAdd Installers Project Coordinators IT Software & Support and Digital Dentistry associates to BasecampsCoordinate IT Software & Support and Digital Dentistry support needsTimely network evaluation completion and qualitySubmit movers forms through Portal and confirm moversSchedule install with the customer contractor and IT providerWork with Logistics department if there are any issues with 3PL or Equipment Handler TeamEnsure the return of all warranty and non warranty returns for each projectDo YOU Meet These Requirements EducationExperienceBachelors Degree in related field or equivalent work experience1 3 years proven experience in project management and coordinationRemote Work GuidelinesAn internet connection with a minimum 5mbps 5000 kbps speedAdhere to break and attendance schedules as agreed upon with managerA quiet and distraction free working space that will adhere to ergonomics best practicesQuarterly check in meetings with managerTravel RequirementsFrequent travel to customer sites dailyOccasional overnight travel required monthly or quarterly for install service support or in person trainingPhysicalRoutine walking bending kneeling and squatting sitting standing reaching and twistingFrequently liftingloweringcarryingpushingpulling 1 to 55 pounds occasionally liftingloweringcarryingpushingpulling 56 to 100 poundsRoutine pushing pulling grasping and manual dexterity in the use of hands arms and shouldersAbility to work in tight spacesFrequent traveling to customer sites daily and occasional use of power toolsWho We Are Its our Mission to Drive Dentistry Forward Benco Dental the largest privately owned full service dental distributor in the United States has remained in the family since 1930a family that now includes our more than 40000 customers and over 1500 associates in the 48 contiguous states We provide more supply and equipment options than any other full service distributor an offering enhanced by a comprehensive suite of services including office design equipment repair practice coaching financing and project management wealth management and dental specific technology solutions These services are supported by over 400 professionally trained sales representatives and 300 factory trained service technicians who begin every task by asking What does the customer want If you enjoy working for a progressive company who is committed to diversity in our workforce who values all customers and associates who also provides the opportunity for growth and development we encourage you to learn more about our Benco family We are looking for driven professionals who want to play a key role in our future success while making a positive impact within our industry Thank you for your interest in Benco Dental We look forward to hearing from you Were proud to be an equal opportunity and affirmative action employer At Benco Dental we celebrate our associates differences to foster a culture of diversity and inclusion every day Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco This position is a field based territory based virtually based remote based position that does not require consistently reporting to a physical Benco location</p>