<p>Department: Information Technology</p> <p>Anticipated Work Schedule: M-F</p> <p>Reports To: Administrator, IT Program Management Officer</p> <p>Full Time or Part Time: FT</p> <p>Regular or Temporary: REG</p> <p>Bargaining Unit: NB</p> <p>Classified or Unclassified: Classified</p> <p>FLSA: Exempt</p> <p>Summary</p> <p>The purpose of the classification is to organize, plan, and coordinate multi-program Information Technology projects that are time-limited and involve more than one internal and/or external stakeholder across organizational lines. Employee coordinates planning activities for specialized projects ensuring sufficient resources are available and involved.</p> <p>This is a senior-level project management classification responsible for overseeing large, multi-faceted Information Technology projects. This class works under the direction of the PMO Administrator and senior management and is expected to drive high-impact projects and resolve organizational and service delivery problems swiftly and efficiently. The employee in this class facilitates collaboration and ensures strategic alignment with Information Technology and Executive Administration goals. The Senior Project Manager is distinguished from the Project Manager by the years of experience and the technical complexity of the assigned projects.</p> <p>Essential Job Functions</p> <p>The following duties are normal for this classification. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.</p> <ul> <li>Oversees the management of large, multi-faceted projects to ensure that requirements are met and that projects are completed on time and on budget; assesses client needs and works with subject matter experts to recommend solutions; establishes clear project objectives and performance metrics;; manages and coordinates cross-functional project teams; determines resource requirements, roles, and responsibilities for project teams; creates project charters to define the project's objectives, deliverables, scope, milestones, known risks, and dependencies; ensures clear alignment between stakeholders and the project team from initiation to completion; creates and executes comprehensive project plans and revises as necessary in order to meet changing needs and requirements; monitors project timelines and milestones, adjusting as necessary to keep the project on track utilizing decision logs and approval processes;; identifies and implements strategies to improve project performance; facilitates procurement and delivery process; keeps administration informed of status of projects; facilitates client meetings with clients, vendors, consultants, and stakeholders to clarify goals, set expectations, address concerns, and provides status updates; facilitates end user testing and issue resolutions; receives final acceptance of project deliverables. </li><li>Manages changes in project scope, schedule, or resources effectively and with minimal disruption; oversees project budgets, ensuring financial control and cost-effectiveness; identifies potential risks, develop mitigation strategies, and monitor for issues throughout the project lifecycle; integrates project management plans with performance objectives and goals of the organization; provides the sharing of technical and management knowledge across project functional and departmental lines; identifies potential risks, develops mitigation strategies, and monitors for issues throughout the project lifecycle;; establishes and oversees feedback loops, ensuring continuous evaluation and optimization of processes to enhance project outcomes and team performance; ensures the project meets quality standards by implementing appropriate testing and validation processes. </li><li>Leads the requirements gathering process to identify, document, and validate business and technical needs, ensuring that the project scope aligns with stakeholder expectations and project goals; leads kick- off meetings to align stakeholders, clarify project goals, and set expectations for timelines, roles, and deliverables with the entire project team; creates RACI charts to clearly define team roles and responsibilities, ensuring accountability and efficient decision-making throughout the project. </li><li>Conducts lessons learned sessions to evaluate project performance and capture insights to ensure continuous improvement for future projects; attends and participates in professional group meetings, conferences, seminars and training; stays abreast of new trends and innovations in the field of computer technology; researches and evaluates software, hardware and technology products and trends; consults with other agencies, outside government and private organizations to their approach to projects and their experience with vendors. </li></ul> <p>Minimum Requirements</p> <ul> <li>Bachelor's degree in computer science, business administration, or a related field and seven (7) years IT project management experience; or any equivalent combination of education, training, and experience as defined below. </li></ul> <p>Highest degree of education attained</p> <p>Experience required</p> <p>High school diploma/GED</p> <p>11 years</p> <p>Unrelated associate degree</p> <p>10 years</p> <p>Related associate or unrelated bachelor's degree</p> <p>9 years</p> <p>Related bachelor's degree</p> <p>7 years</p> <p>Unrelated master's/doctoral degree</p> <p>7 years</p> <p>Related master's/doctoral degree</p> <p>5 years</p> <p>Related degree fields: computer science, business administration, information technology, finance, accounting, computer programming, computer engineering, business management.</p> <ul> <li>A Project Management Professional certification is required at the time of hire. </li></ul> <p>Additional Requirements</p> <ul> <li>Ability to operate a variety of automated office machines including a computer and multifunction printer. </li><li>Ability to operate a variety of software and database including email software (Microsoft Outlook), presentation and diagram software (Microsoft PowerPoint), project tracking software (Microsoft Project, Microsoft SharePoint), spreadsheet software (Microsoft Excel), teleconferencing software (Microsoft Teams), word processing software (Microsoft Word). </li><li>Ability to add, subtract, multiply, divide, calculate decimals and percentages; perform routine and advanced statistics, and algebra. </li><li>Requires the ability to perform mid to upper-level data analysis including the ability to coordinate, strategize, systemize and correlate, using discretion in determining time, place and/or sequence of operations within an organizational framework. Requires the ability to implement decisions based on such data and overseeing the execution of these decisions. </li><li>Ability to comprehend a variety of informational documents including Statements of Work, project charters, project plans, timelines, workflow charts, procedural diagrams, status reports, compliance reports, internet research for IT related products or services, vendor invoices, project documentation, requests for information, requests for proposal, requests for bids, project recommendations, , performance evaluations, billing statements, vendor quotes and invoices, Service Level Agreements (SLA), a variety of ERP reports, purchase orders, contracts, and project budgets. </li><li>Ability to comprehend a variety of reference materials and manuals, including the Employee Handbook, project management standards and frameworks, documentation and trade publications, software white papers, County processes and procedures, Ohio Revised Code, Payment Card Industry Data Security Standard, and ADA compliance requirements. </li><li>Ability to prepare status and project budget reports, data compiled for IT related products and services project metrics and KPI's, invoices, project documentation, project plans and schedules, requests for bid, requests for proposal, contracts, purchase orders, project charters, status reports, decision logs, Post Implementation Retrospective, and other job-related documents using prescribed format and conforming to all rules of punctuation, grammar, diction and style. </li><li>Ability to convince and influence others, to record and deliver information, to explain procedures, and to follow instructions. </li><li>Ability to use and interpret contract, computer, project management, and circuitry terminology and language. </li><li>Ability to develop and maintain effective working relationships with a variety of individuals within and outside the Department and to communicate with staff, users, vendors, clients, and outside agencies, departmental employees and senior managers. </li></ul> <p>Application Process</p> <p>The is a non-competitive, classified position. The Personnel Review Commission (PRC) will check your application to make sure you meet the minimum qualifications. If you do, the PRC will put your name on an eligibility list. To fill this opening, the PRC sends the hiring department and Human Resources (HR) a certified eligibility list. HR helps the hiring department decide who from the certified list to follow up with for interviews and then a job offer.</p> <p>Most of our communication with candidates is through email. Regularly check the email address you gave us in your job profile. Watch your Spam folder, just in case.</p> <p>If we offer you a job, you must pass a drug screen and background check before the offer becomes final. Prior criminal convictions do not automatically disqualify you from employment; the County looks at criminal convictions on a case-by-case basis using the guidelines in Chapter 306 of the County Code.</p> <p>EQUAL OPPORTUNITY EMPLOYER</p> <p>Cuyahoga County is committed to fostering a diverse and inclusive workforce, which includes building an environment that respects the individual, promotes innovation and offers opportunities for all employees to develop to their full potential. A diverse workforce helps the County realize its full potential. The County benefits from the creativity and innovation that results when people with different experiences, perspectives, and cultural backgrounds work together.</p> <p>The County is committed to providing equal employment opportunities for all individuals regardless of race, color, ancestry, national origin, language, religion, citizenship status, sex, age, marital status, sexual preference or orientation, gender identity/expression, military/veteran status, disability, genetic information, membership in a collective bargaining unit, status with regard to public assistance, or political affiliation. If you are a person with a disability and unable to use or access this site as a result of your disability, you may request a reasonable accommodation by calling (216) 443-7248 or via email toADA@CuyahogaCounty.us.</p>