<p>PURPOSE</p> <ul> <li>The Sales Operations Analyst will evaluate and perform analytics across several departments with the goal of identifying issues/opportunities, creating & identifying solutions, and streamlining processes related to sales optimization, program success, KPI management, and process compliance. </li></ul> <p>ESSENTIAL DUTIES</p> <ul> <li>Duties include but are not limited to the following: </li><li>Collect, analyze, and evaluate data to track key performance metrics; Synthesize raw data into digestible and actionable information that supports senior management decisions · </li><li>Liaise between customer and all levels of SMC's organization including senior management, sales division, customer service, supply chain, marketing, finance groups, etc. · </li><li>Coordinate with appropriate resources to troubleshoot, resolve and improve operational issues, efficiencies, and strength in market · </li><li>Maintain process & policy documentation. Communicate changes to the appropriate groups · </li><li>Support the Contract Administrative Group and management in defining, evaluation, managing and ensuring compliance with policies and terms of contractual agreements with indirect channel · </li><li>Respond to informational / data inquiries from various groups within the organization </li><li>Create and publish regularly scheduled and/or ad hoc reports as needed </li><li>Must be able to collect and track key program statistics and metrics, and monitor/measure program performance </li><li>Document reporting requirements, operational processes, and validate data components as required </li><li>Work with the indirect channel of business to review, troubleshoot, and process point of sale on a pre-defined schedule </li><li>Other duties as assigned </li></ul> <p>PHYSICAL DEMANDS / WORK ENVIRONMENT</p> <ul> <li>Sustained posture in a seated position for prolonged periods </li><li>May require evening and weekend work in response to the needs of the systems being supported </li></ul> <p>MINIMUM REQUIREMENTS</p> <ul> <li>Bachelor's degree in Business, Statistics, Economics, or related field </li><li>1-2 years' experience preferred but not required </li><li>Communication: Must be able to read/write/speak and understand English. Must be able to effectively communicate. </li><li>Strong attention to detail and interest in accuracy </li><li>Strong organization skills, ability to multi-task </li><li>Strong communication skills </li><li>Strong analytical skills </li><li>Must be proficient in MS Excel (including Pivot Tables, Macros, and formulas) </li><li>Perform duties with minimal direction if applicable </li></ul> <p>StrategicPricingSalesAnalysis001</p> <p>Other details</p> <ul> <li>Job Family Administrative </li><li>Pay Type Salary </li><li>Travel Required No </li><li>Required Education Bachelor's Degree </li></ul> <p>Apply Now</p> <ul> <li>Noblesville, IN, USA </li></ul>