<p>We are seeking a talented individual to join our team at Guy Carpenter. This role will be based in Philadelphia, PA. This is a hybrid role that has a requirement of working in the office.</p> <p>Client Support Services (CSS) consists of global service teams dedicated to managing contracts, claims, and accounting for specific client accounts. This role involves the technical processing of premiums for assigned accounts, ensuring strict compliance with Guy Carpenter's operational guidelines.</p> <p>We will count on you to:</p> <ul> <li> <p>Manage assigned client portfolio, ensuring timely and accurate entry of all client activity and follow-up on reinsurance premiums.</p> </li><li> <p>Collaborate with other areas to support collection and cash application initiatives as needed.</p> </li><li> <p>Ensure timely settlement of funds to and from clients, meeting all applicable payment warranties and conditions.</p> </li><li> <p>Complete assigned tasks accurately and in accordance with Service Level Attributes (SLAs).</p> </li><li> <p>Provide detailed information on client-specific accounting and claims activities to support sales opportunities.</p> </li><li> <p>Build and maintain relationships with Brokers, Clients, and Markets to effectively resolve issues and queries.</p> </li><li> <p>Participate in team meetings and activities, sharing ideas and contributing to outcomes while maintaining strong working relationships.</p> </li><li> <p>Support and guide less experienced colleagues, participate in training sessions, and collaborate on reinsurance developments to enhance team resources.</p> </li></ul> <p>What you need to have:</p> <ul> <li> <p>High School Diploma/GED with 2+ years of professional experience in insurance, reinsurance, or risk management.</p> </li><li> <p>Proficient in Microsoft Office Applications (Word, Excel, PowerPoint)and demonstrated attention to detail in task completion.</p> </li><li> <p>Strong communication and negotiation skills, delivering clear messages while promoting the Guy Carpenter brand.</p> </li><li> <p>Ability to manage workload effectively, meeting the expectations of Clients and Stakeholders.</p> </li><li> <p>Positive attitude with a willingness to propose and implement process enhancements in a dynamic environment.</p> </li><li> <p>Capable of mentoring colleagues, providing guidance, and consistently delivering superior Client service.</p> </li></ul> <p>What makes you stand out:</p> <ul> <li> <p>Bachelor's degree in accounting or finance with strong knowledge of reinsurance concepts, principles, and relevant laws and regulations (e.g., FATCA).</p> </li><li> <p>Proven track record in successful Client account and relationship management, with strong verbal and written communication skills for complex interactions.</p> </li><li> <p>Familiarity with contract law, reinsurance concepts, and general business trends.</p> </li></ul> <p>Why join our team:</p> <ul> <li> <p>We help you be your best through professional development opportunities, interesting work and supportive leaders.</p> </li><li> <p>We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.</p> </li><li> <p>Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.</p> </li></ul> <p>Guy Carpenter, a business of Marsh McLennan (NYSE: MMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit guycarp.com, or follow on LinkedIn and X.</p> <p>Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.</p> <p>Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.</p>