<p>Introduction</p> <p>Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.</p> <p>We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.</p> <p>How you'll make an impact</p> <p>The Performance Manager is responsible for managing client accounts, identifying and executing on</p> <p>benefit strategies, and ensuring quality delivery of services to the client. This individual is also</p> <p>responsible for client retention.</p> <p>ESSENTIAL DUTIES AND RESPONSIBILITIES:</p> <ul> <li>Serve as client's primary business consultant </li><li>Oversee strategy and solution identification, presentation, and implementation </li><li>Guide client action plan </li><li>Act as the day-to-day point of contact for all assigned clients to ensure the delivery of quality </li></ul> <p>services</p> <ul> <li>Manage the tactical aspects of client engagements for large and complex clients </li><li>Coordinate and manage suppliers </li><li>Ensure both parties meet their obligations to deliver objectives required in contract </li><li>Oversee client onboarding and supplier implementation </li><li>Prepare and present client facing documents, as needed </li><li>Execute on defined benefit strategies </li><li>Ensure client reporting is completed in a timely manner and provides the type and level of </li></ul> <p>information needed for quality decision making</p> <ul> <li>Expand benefit knowledge and skills by participating in thought leadership and/or deepening </li></ul> <p>specialized knowledge about topics including, but not limited to, healthcare, benefit plans,</p> <p>ERISA, benefit administration platforms, private insurance exchanges, etc.</p> <ul> <li>Create a team-based environment that reinforces Risk International's values of intelligence, </li></ul> <p>integrity, consistency, energy, advocacy, service, and respect</p> <p>About You</p> <p>This Performance Manager must be highly motivated and a self-starter. This individual needs to</p> <p>possess strong client service skills, excellent written and verbal communication skills, strong interpersonal and problem-solving skills, and be detail oriented. The individual must be able to manage timesensitive projects and multiple priorities. To perform the position, an individual must be able to</p> <p>satisfactorily perform each essential duty. The requirements listed below are representative of the</p> <p>knowledge, skill, and/or ability required.</p> <p>EDUCATION AND/OR EXPERIENCE:</p> <p>It is required that individuals have completed a bachelor's degree. Prior experience with benefit plans,</p> <p>ERISA and/or healthcare required.</p> <p>Compensation and benefits</p> <p>On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.</p> <p>Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:</p> <ul> <li>Medical/dental/vision plans, which start from day one! </li><li>Life and accident insurance </li><li>401(K) and Roth options </li><li>Tax-advantaged accounts (HSA, FSA) </li><li>Educational expense reimbursement </li><li>Paid parental leave </li></ul> <p>Other benefits include:</p> <ul> <li>Digital mental health services (Talkspace) </li><li>Flexible work hours (availability varies by office and job function) </li><li>Training programs </li><li>Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing </li><li>Charitable matching gift program </li><li>And more... </li></ul> <p>We value inclusion and diversity</p> <p>Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement</p> <p>Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.</p> <p>Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.</p> <p>Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.</p> <p>Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.</p>