<p>The Library Assistant I position requires exemplary customer service skills and a commitment to outstanding service.</p> <p>The Chesapeake Public Library (CPL) is seeking individuals with a heart for the community who share our mission to build bridges to discovery through professionalism, collaboration, curiosity, communication, and solution focused service to join our team as a Library Assistant I.</p> <p>CPL prides itself on exemplifying the City of Chesapeake CARES (Courtesy, Attentiveness, Responsiveness, Empowerment, Stewardship) standards to our internal and external customers. The ideal candidate for a library position is someone with a commitment to service who possesses a growth mindset and is looking for a career focused on service to others.</p> <p>Responsibilities of the Library Assistant I include:</p> <ul> <li>Assisting with the promotion of literacy and STEM/STEAM programming. </li><li>Assisting and instructing customers in acquiring library cards, checking out materials, and finding print and electronic materials. </li><li>Providing homework help, research support, and computer assistance. </li><li>Delivering high-quality programming to schools and community locations. </li><li>Promoting CPL services and programs using approved social media. </li><li>Participating in CPL system-wide committees. </li><li>Performs other duties as assigned. </li></ul> <p>Required Qualifications</p> <p>VOCATIONAL/EDUCATIONAL REQUIREMENT:</p> <p>Requires instruction that is sufficient for satisfactory job performance.</p> <p>EXPERIENCE REQUIREMENT:</p> <p>In addition to satisfying the vocational/education standards, this class requires a minimum of three months of related, full-time equivalent experience in public libraries or customer service-related industry or volunteerism equivalent to 6 months' part-time work experience.</p> <p>SPECIAL CERTIFICATIONS AND LICENSES:</p> <p>Depending on departmental operational requirements, may require valid driver's license and driving record in compliance with the City Driving Standards.</p> <p>SPECIAL REQUIREMENTS:</p> <p>Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or city-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.</p> <p>Preferred Qualifications</p> <p>The ideal candidate is skilled at delivering excellent customer service; the candidate should enjoy working and assisting customers of all ages and backgrounds.</p> <p>Interested applicants should exhibit computer proficiency.</p>