<p>Req ID: 1561</p> <p>Full-Time/Part-Time: Full-Time</p> <p>MM is a global leader in consumer packaging. The Group provides packaging solutions for cartonboard and folding cartons with an attractive offer in kraft papers, uncoated fine papers, leaflets and labels. MM promotes sustainable development through innovative, recyclable packaging and paper products.</p> <p>Our heart beats for talents - be one of them!</p> <p>To strengthen our motivated IT Team in Indiana and North Carolina, we are looking for an IT Administrator</p> <p>Your Role</p> <ul> <li>You will monitor and respond to the IT Support Ticket stream raised by the Corporate Call Center, prioritizing tasks appropriately, and resolving matters in a timely manner or escalating as necessary while overseeing the resolution and keeping users updated </li><li>You are committed to providing advice and guiding users on the use of IT systems and software, translating technical information into easily understood language </li><li>You are ambitious about installing, testing, and configuring appropriate hardware, software, and functions according to specifications and directives from Central IT </li><li>You will be accountable and responsible for the analysis of alerts and defining corrective actions, including investigation and diagnosis of incidents, finding root cause or forwarding to third party support or Central IT </li></ul> <p>Your Profile</p> <ul> <li>You will be required to travel to different sites located in Indianapolis, IN, Charlotte, Greensboro and Clayton, NC </li><li>You have an Information Technology (IT) degree from an accredited college/university </li><li>You have already gained 2-3 years of previous experience working as an IT technician or in a relevant role </li><li>You have a familiarity with database concepts especially in the Printing industry </li><li>You have an in-depth understanding of diverse computer systems and networks </li><li>You have a current certification as an IT Technician (Preferred) </li></ul> <p>Our Offer</p> <p>Join our dedicated team of passionate colleagues who like to get things done!</p> <p>We offer you a job in a stable, international company with long-term growth path. In addition, interesting and empowering roles in a team that lives our values of responsibility, collaboration, passion, and performance every day.</p> <p>Moreover, we also offer individual development opportunities, a wide range of MM-Academy training courses, as well as further benefits:</p> <ul> <li>Competitive salary </li><li>Health, dental & vision plans, 401k retirement plan with company match, company provided life insurance, short-term & long-term disability coverage </li><li>Flexible and Healthcare spending accounts </li><li>Vacation and Holiday pay with competitive compensation, and bonus eligibility </li></ul> <p>Interested? We look forward to receiving your application.</p> <p>As part of our recruitment process you will be required to provide evidence of your right to work in the USA.</p> <p>Your Talent Advisor:</p> <p>MM Packaging US Inc.</p> <p>Kimberly R Rogosky</p> <p>(1) 336 478-3104</p>