<p>Site: The Brigham and Women's Hospital, Inc.</p> <p>Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p> <p>Job Summary</p> <p>Maintains and assists in management of medical equipment by installing, calibrating, repairing and inspecting medical equipment and solving moderate to high level technical problems in the field. Responsibilities include performing duties related to system support and maintenance; provides technical support service, repairs and preventive maintenance as necessary to maintain the safe operation of BWH's biomed integrated Systems, and advanced patient care technologies</p> <p>Qualifications</p> <p>Principle Duties and Responsibilities</p> <ul> <li>Following departmental Medical Equipment Management Plan (MEMP) procedures, inspects newly acquired medical devices and systems for safety and function and attaches and assigns appropriate control numbers and labels to medical devices. Acquires the necessary information for accurate database inventory entry. </li><li>Conducts complete performance assurance and electrical safety testing. Performs preventive/scheduled maintenance on medical devices as required. May provide information for the development of testing protocols. </li><li>Responds to medical equipment problems in clinical areas or research areas; evaluates, troubleshoots, and solves problems up to and including those requiring rule-based troubleshooting and a moderate level of diagnostic skill and having a moderate to high level of acuity and complexity. Determines the need to remove and/or replace malfunctioning medical devices from service and implements accordingly. </li><li>Performs repairs and calibrations with a substantial degree of complexity or requiring expert diagnostic and repair skills. </li><li>Participates in installations and updates of medical devices when required, including those requiring software revision. Provides technical feedback for device evaluations. </li><li>Makes periodic rounds of assigned clinical areas to assess operation of medical devices. Notes trends and develops and implements solutions, validated by the Team Leader, to address recurring problems. </li><li>Instructs clinical, research, and technical staff and other support personnel on the operation, safe use, care and handling, and user maintenance procedures for medical equipment. </li><li>Instructs department and other equipment technical staff on testing, calibration, preventive maintenance, troubleshooting and repair of medical equipment and basic design and theory of the same. Serve as an informal technical resource to BMETs for difficult tasks. </li><li>Using a computer database, sets example in documentation of work performed in terms of quality, thoroughness, accuracy, and timeliness. Documents and maintains accurate and current inventory records of all replacement and repair parts. </li><li>Attends and satisfactorily completes training courses on operating, testing, maintaining, and repairing complex medical devices. Disseminates this newly acquired knowledge to team members, department, and clinical users as appropriate. Leverages this knowledge to improve our procedures and systems for managing and maintaining medical equipment. </li><li>May inspect the tasks of BMETs and coordinate implementation of projects. </li><li>Using data indicators, intuition, and/or other resources, identifies system, safety and quality problems, suggests solutions, and provides information that leads to change in department and on teams. </li><li>Under supervision of an engineer or department leadership, may assist in and/or conduct investigations of clinical incidents involving medical equipment. </li><li>May serve on departmental committees. </li><li>Performs on-call function (schedule rotation) providing in-house repairs and assistance as needed. </li><li>Performs other related duties as required. </li></ul> <p>Qualifications</p> <ul> <li>AS in Biomedical Equipment Technology or equivalent level of formal education or experience, such as a DoD biomedical training program or certified national apprenticeship program (e.g. AAMI) </li><li>Minimum of 2 years related experience. </li></ul> <p>Skills/Competencies Required</p> <ul> <li>Demonstrates and understands the importance of interpersonal and communication skills to effectively work with team members, front line staff, vendors, and organizational leadership. </li><li>Possesses a high level of understanding of electrical and mechanical biomedical safety principles. </li><li>Demonstrates broadened proficiency in being able to learn and perform advanced maintenance and troubleshooting of medical devices and clinical systems involving specialized test equipment, and software diagnostic tools. </li><li>Ability to learn and apply advanced equipment maintenance, operating procedures, and repair procedures from training materials and courses. </li><li>Shows self-motivation and performs in an independent manner working within the broad scope of established department policies, procedures, and goals with limited supervision. </li><li>Comprehends the interconnectivity between personal and team deliverables, aligning them with others to achieve overarching team objectives. </li><li>Ability to endure long periods of walking and standing. </li><li>Ability to use computer-based tools at a moderate level, e.g., query of a database. </li><li>Ability to teach other technical and clinical personnel complex clinical workflows and technical information. </li><li>General knowledge of human physiology and biomedical instrumentation principles </li></ul> <p>Additional Job Details (if applicable)</p> <p>Remote Type</p> <p>Onsite</p> <p>Work Location</p> <p>15 Francis Street</p> <p>Scheduled Weekly Hours</p> <p>40</p> <p>Employee Type</p> <p>Regular</p> <p>Work Shift</p> <p>Day (United States of America)</p> <p>EEO Statement:</p> <p>The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.</p> <p>Mass General Brigham Competency Framework</p> <p>At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p>