<p>Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.</p> <p>Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.</p> <p>Review Vacancy</p> <p>Date Posted 03/14/25</p> <p>Applications Due04/01/25</p> <p>Vacancy ID182831</p> <ul> <li>Basics </li><li>Schedule </li><li>Location </li><li>Job Specifics </li><li>How to Apply </li></ul> <p>NY HELPNo</p> <p>AgencyInformation Technology Services, Office of</p> <p>TitleStudent Assistant Internship (Shared Platform Services), Ref# 8686</p> <p>Occupational CategoryI.T. Engineering, Sciences</p> <p>Salary GradeNS</p> <p>Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)</p> <p>Salary RangeFrom $22.61 to $25.36 Hourly</p> <p>Employment Type Full-Time</p> <p>Appointment Type Temporary</p> <p>Jurisdictional Class Non-competitive Class</p> <p>Travel Percentage 0%</p> <p>Workweek Mon-Fri</p> <p>Hours Per Week 37.5</p> <p>Workday</p> <p>From 6 AM</p> <p>To 6 PM</p> <p>Flextime allowed? Yes</p> <p>Mandatory overtime? No</p> <p>Compressed workweek allowed? No</p> <p>Telecommuting allowed? Yes</p> <p>County Albany</p> <p>Street Address Swan St. Bldg, Core 4</p> <p>City Albany</p> <p>StateNY</p> <p>Zip Code12223</p> <p>Duties Description The Student Assistant will be responsible for assisting in the collection, analysis, and visualization of log data to detect system anomalies and performance issues, thereby supporting the team in maintaining system health and optimizing performance.</p> <ul> <li>Prepares log streams for efficient use in observability and SecOps platforms. </li><li>Engage in tasks setting up alerts with machine learning based on log patterns to provide efficient and proactive event resolution. </li><li>Assists with documentation and enablement of metric and log sources to destination(s). </li><li>Implements log or metric parsing and tagging in accordance with standards. </li><li>Prepares visualization dashboards for various enterprise and business audiences. </li><li>Implement, Support, and troubleshoot data flows to various pipelines in cloud and on-premises destinations. </li><li>Processes the configuration and troubleshooting of common administrative settings including upgrades. </li></ul> <p>Minimum Qualifications • Must be a US citizen or foreign national eligible to work in the United States</p> <ul> <li>Must be 18 years of age or older </li><li>Must be currently attending a New York State college, university or graduate program, or be a resident of New York State attending a college, university or graduate program outside of New York State </li><li>Must have completed a minimum of one (1) year as a student at a degree-granting two or four-year college or university (completion of one year's worth of academic credits over a more extended period of time may qualify part-time students) OR currently enrolled graduate student or accepted in a graduate degree program </li><li>Must have a minimum grade point average (GPA) of 2.0 or equivalent to a C. </li></ul> <p>Additional Comments This position can be part time or full time.</p> <p>Fingerprinting and background check may be required.</p> <p>Benefits of Working for NYS for eligible employees:</p> <p>Generous benefits package, worth 65% of salary, including:</p> <p>Holiday & Paid Time Off</p> <ul> <li>Thirteen (13) paid holidays annually </li><li>Up to Thirteen (13) days of paid vacation leave annually </li><li>Up to Five (5) days of paid personal leave annually </li><li>Up to Thirteen (13) days of paid sick leave annually for PEF/CSEA </li><li>Up to Eight (8) days of paid sick leave annually for M/C </li><li>Up to three (3) days of professional leave annually to participate in professional development </li><li>Up to 50% telecommuting </li></ul> <p>Health Care Benefits</p> <ul> <li>Eligible employees and dependents can pick from a variety of affordable health insurance programs </li><li>Family dental and vision benefits at no additional cost </li></ul> <p>Additional Benefits</p> <ul> <li>New York State Employees' Retirement System (ERS) Membership </li><li>NYS Deferred Compensation </li><li>Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds </li><li>Public Service Loan Forgiveness (PSLF) </li><li>And many more. </li></ul> <p>The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.</p> <p>Some positions may require additional credentials or a background check to verify your identity.</p> <p>Name Student Assistant Program</p> <p>Telephone 518-473-8720</p> <p>Fax</p> <p>Email Address internship@its.ny.gov</p> <p>Address</p> <p>Street NYS Office of Information Technology Services</p> <p>Swan Street Building, Core 4</p> <p>City Albany</p> <p>State NY</p> <p>Zip Code 12242</p> <p>Notes on ApplyingPlease complete the Student Assistant Application: https://forms.ny.gov/s3/Student-Assistant-Application, no later than April 1, 2025. If you have any issues with the form, please contact ITS Student Assistant Program by email at internship@its.ny.gov.</p>