<p>Job Description</p> <p>Overview</p> <p>Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People motivated to do their best every day. People who are always ready to apply themselves. As one of Indiana's largest employers, our vision is to lead the transformation of healthcare through quality, innovation, and education, and make Indiana one of the nation's healthiest states.</p> <p>This is a hybrid role that will be onsite 2-3 days/week at our Shadeland Ave office. There will be occasional site travel across the state and hours will be 8AM-5PM M-F with intermittent after hours work.</p> <p>Leads and ensures the successful implementation of the Epic Electronic Health Record (EHR) system by managing all aspects of end-user device readiness. Responsible for managing the inventory, gap analysis, procurement, deployment, testing, cutover, and go-live support for all end-user devices. Acts as a liaison between technical and application teams, ensuring devices align with Epic workflows and meet implementation timelines. Owns the end-user device project, ensuring all technical tasks are completed to meet implementation timelines. Develops and manages project schedules, trackers, and communication plans for device-related activities across the enterprise. Coordinates with application project managers to identify any additional hardware needs for testing and production environments. Conducts comprehensive hardware inventory and assessments for all go-live locations. Performs gap analysis to identify discrepancies between current and required device configurations based on Epic workflows. Oversees the procurement, configuration, and deployment of end-user devices, including workstations, printers, mobile carts, and peripherals. Manages Mobile Device Management (MDM) and Epic Rover strategies to ensure device integration with clinical workflows. Coordinates technical dress rehearsals (TDRs) to test end-user devices, track issues, and ensure resolution prior to go-live. Schedules and coordinates site visits to assess hardware needs and ensure device readiness for go-live. Provides on-site and remote support during cutover and go-live periods to address device-related issues promptly.</p> <p>As part of an award-winning hospital system, our part-time and full-time team members have access to a comprehensive benefits package, which includes, Competitive pay, Development opportunities, Tuition reimbursement, Matching 401k, Paid medical leave, and health, dental and vision insurance.</p> <ul> <li>Requires 5-7 years of relevant experience. </li><li>Bachelor's degree in Information Technology, Computer Science, or a related field preferred. Relevant work experience may substitute for formal education. </li><li>Minimum of 3 years of IT project management or technical support experience, with a focus on device integration in healthcare or similar environments. </li><li>Experience managing device-related projects in an Epic implementation strongly preferred. </li><li>Familiarity with clinical workflows, healthcare IT infrastructure, and end-user device management. </li><li>Strong knowledge of device configuration, hardware inventory management, and deployment methodologies. </li><li>Expertise in Mobile Device Management (MDM) and Epic Rover integration. </li><li>Exceptional organizational, project management, and communication skills. </li><li>Ability to troubleshoot hardware and connectivity issues efficiently. </li><li>Epic certification or training in device integration preferred. </li><li>IT certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator) are a plus. </li></ul> <p>#LI-FR1</p> <p>Anticipated requisition closing date: 06/28/2025</p>