<p>Property</p> <p>#PGH-BMC</p> <p>Location Description</p> <p>Escape to The Equinox in Vermont and experience the best of all seasons. From exhilarating outdoor adventures to serene moments of relaxation, our resort offers a range of activities for every time of year. Discover the joys of summer, embrace the beauty of winter, and immerse yourself in a world of four-season fun at The Equinox.</p> <p>Overview</p> <p>We are looking for highly motivated individuals to join our Guest Services team as a Bell Person. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Bell Person assists with the unloading of guest's luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.</p> <p>If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. We have both Full-Time and Part-Time positions available.</p> <p>Your Role:</p> <ul> <li>Help guests discover their "Wanderlust" experience </li><li>Provide exceptional customer service by being engaging and taking sincere interest </li><li>Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel. </li><li>If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel </li><li>You will be escorting and orienting the guest to the front desk for check-in. </li><li>Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel. </li><li>You will be working together with other attendants to ensure each guest has a personalized experience and will "dive" to open the door for all guests. </li><li>Assist lobby attendant in keeping entrance area clean and organized </li><li>"Be the difference" with all guest and employees and do more than just "the norm". </li></ul> <p>Qualifications</p> <ul> <li>At least one year in a customer service role with high guest interaction </li><li>Hospitality industry experience is a plus. </li><li>Ability to solve problems when they arise. </li><li>Ability to work in a team environment is a must. </li><li>Valid driver's license for at least 3 years with a clean driving record </li><li>Pleasant and helpful personality. </li><li>Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel. </li><li>A strong desire to make an impact on other people </li><li>An outgoing and engaging personality </li><li>Excellent verbal communication skills </li><li>Ability to work in a fast-paced setting </li><li>Ability to stand for the duration of the shift </li><li>Must be available to work various shifts including weekends and holidays </li></ul>