<p>Position Summary</p> <p>This position plans, directs, administers and evaluates programs, policies and procedures for the Tax Operations Bureau. This position is responsible for the efficient processing of tax documents, unclaimed property reports and claims, and payments, including administration of exceptions, work lists and amended returns. This position is also responsible for initiation and implementation of new programs, interpretation and application of tax law, formulation of the bureau's strategic plan, re-engineering of processes and coordination and servicing of the other bureaus in the IS&E Division.</p> <p>Click the link to view the full position description.</p> <p>Salary Information</p> <p>Starting salary will be between $50.00 - $57.00 per hour ($104,000 - $118, 560 annually) depending on experience and qualifications, plus benefits.</p> <p>For current State employees, pay on hire will be set in accordance with the Wisconsin Compensation Plan at the time of hire.</p> <p>This position is not represented by a bargaining unit.</p> <p>The Revenue Administrative Manager position is in pay schedule-pay range 81-01.</p> <p>Job Details</p> <p>Background Checks: Due to the nature of this position, final candidates will be subject to criminal background, fingerprint, and tax compliance checks.</p> <p>I-9 Requirements: Applicants must be legally authorized to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without sponsorship) at the time of application. The Department of Revenue does not sponsor work or student visas, either at time of hire or at any later time. DOR participates in E-Verify and will provide the federal government with Form I-9 information for all new employees to confirm authorization to work in the U.S.</p> <p>Remote Work/Telework: This position is eligible for remote work/telework up to 60%. After onboarding and initial learning (approximately one year), telework may gradually increase up to 60% based on employee performance and work unit needs.</p> <p>Probationary Period: A two-year Career Executive trial period may be required.</p> <p>Qualifications</p> <p>Minimally qualified applicants will have all of the following:</p> <ul> <li>Experience working with large datasets to formulate operational efficiencies and presenting the data to peers and supervisors; and </li><li>Experience identifying, initiating, designing/planning, and implementing business process improvements to ensure accuracy and efficiency; and </li><li>Formal supervisory experience (e.g., evaluate work performance, hire, and onboard staff, conduct performance review, etc.). </li></ul> <p>In addition to the minimum qualifications, well qualified applicants will have the following experience:</p> <ul> <li>Experience overseeing employees working in a fast-paced, high-volume environment (e.g.,1 million or more documents processed annually) with a focus on high customer satisfaction; or </li><li>Experience with program management (e.g., strategic planning including establishing short and long-term goals, developing procedures and policies, monitoring key completion dates, reporting on workload and backlogs, and administration of the budget, etc.); or </li><li>Experience coordinating work activities across multiple different functional work areas, (e.g., bureaus, divisions, departments or agencies, etc.); or </li><li>Experience as a manager of two or more other managers or front-line supervisors in the field of tax administration </li></ul> <p>How To Apply</p> <p>To be considered for this position, you must complete the online application. Click "Apply for Job" to start the application process. For instructions, refer to the following link: Applying to State Service.</p> <p>You must attach a current resume and a letter of qualifications in a Microsoft Word or PDF compatible format. Make certain these documents clearly illustrate your experience, including detailed examples, with each of the qualifications listed in the "Qualifications" section of this announcement. These documents will be used to assess whether your qualifications meet the qualifications required of the job. For instructions on developing your application and what should be included in these materials, click here. Make certain your resume and letter are how you want them to be before you finalize the application as you are not able to update or change your application materials once you click "Submit".</p> <p>After the established deadline, applicant credentials will be verified and qualified applicants will be invited to participate in the next step of the selection process. If you are invited for an interview, you will be contacted via email. Make certain your contact information is correct and check your email regularly.</p> <p>Current permanent, classified state employees who are eligible for transfer into a position assigned to pay schedule-pay range 81-01, should complete the online application process.</p> <p>The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program. page for application instructions to be considered for the Veterans Non-Competitive Appointment program.</p> <p>Please see the Frequently Asked Questions for general wisc.jobs user information and technical assistance.</p> <p>Questions about this position can be directed to Evan Holzhueter, Human Resources Specialist, via email at evan.holzhueter@wisconsin.gov or phone at 608-265-3174.</p> <p>Deadline to Apply</p> <p>Applications will be accepted until 11:59PM (CT) on May 12, 2025.</p>