<p>JobID: 210620306</p> <p>Category: Product Management</p> <p>JobSchedule: Full time</p> <p>Posted Date: 2025-04-23T17:55:43+00:00</p> <p>JobShift:</p> <p>Base Pay/Salary: New York,NY $122,550.00-$201,000.00</p> <p>The Banking team is focused on delivering resilient and agile money movement services that enable easy to use and reliable digital payment experiences.</p> <p>As the Vice President Operations and Controls Lead, you must be a strong self-starter who can proactively engage a virtual, cross organizational team without formal direction. You must have senior level interpersonal skills such as influence management, negotiation, and analytical/problem solving skills. You must have experience with both controls and regulatory processes.</p> <p>Job Responsibilities</p> <ul> <li>Drive end to end operations and controls management of Banking Payments products and services </li><li>Single point of contact for coordinating production issues follow ups, customer and/or product group escalations </li><li>Perform in-depth research and identify sources of production issues; in partnership with Product Owners ensure we have mitigants in place to prevent re-occurrence of the same issue </li><li>Implement processes, controls, & risk frameworks to ensure all regulations and firm policies are met (i.e. control testing, process management, correction cases, etc.) </li><li>Proactively identify controls gaps in process and offer ideas for improvement in areas that require remediation or enhancement. </li><li>Manage principal level interlocks with internal customers to ensure productive feedback, reduce impediments and continuously improve the engagement. </li></ul> <p>Required qualifications, capabilities, and skills</p> <ul> <li>5+ years product leadership experience </li><li>A background in process design, operations management, audit and controls </li><li>Proven track record of managing a product in production and managing successful controls, including audits and regulatory reviews </li><li>Comfortable in the weeds to identify, put guardrails around, and address issues in a timely manner </li><li>Strong ability to analyze opportunities & problems, recommend solutions, and communicate effectively & confidently (both verbal and written) </li><li>Strong influencing and partnership / collaboration skills to drive cross-functional team </li><li>Ability to productively work in a matrix management organization </li><li>Positive, team-oriented attitude and inspiring leadership skills a must </li></ul> <p>Preferred qualifications, capabilities, and skills</p> <ul> <li>Financial Services experience ideally in Payments </li></ul>