<p>Overview:</p> <p>The Front Office Coordinator (FOC) partners directly with staff, students, and families at Circle City Prep and acts as the first face or voice families see/hear when they connect with our school. The FOC is a key member of the school's Operations Team reporting to the Director of Operations. They are charged with the organization, aesthetic, records keeping, and communication of the front office for all visitors, families, and staff.</p> <p>Background on the Organizations:</p> <p>ACE Prep, currently serving grades K-6 in the Greater Broad Ripple area, was founded in 2015. ACE Prep has remained steadfast in its belief that every child deserves an excellent education, no matter their zip code. ACE PREP boasts a 90% IREAD pass rate in SY24 and historically outperforms the district on ILEARN in both reading and math while serving a student population of 85% low-income students.</p> <p>In the summer of 2025, Circle City Prep and ACE Prep, two high-performing, single-site charter schools in Indianapolis, dedicated to providing a rigorous, college-preparatory education for all students, are merging to provide expanded opportunities to scholars and families in Broad Ripple.</p> <p>Job Responsibilities:</p> <p>As a Front Office Coordinator, you will:</p> <ul> <li>Provide exceptional customer service to all stakeholders and visitors who interact with the front office </li><li>Ensure front office is highly organized, welcoming, and structured efficiently for visitors, staff and scholars </li><li>Support family communications and develop deep relationships with scholars and families </li><li>Manage phones and use systems to communicate information to staff, scholars and families </li><li>Manage key front-office systems including visitor management, mail and package deliveries, and faxes </li><li>Support late-arriving students with signing-in and receiving a pass to go to class </li><li>Ensure compliance with school safety protocols and visitor expectations </li><li>Light nurse responsibilities (band-aids, medication distribution) </li></ul> <p>School-Wide Operations</p> <ul> <li>Support execution of campus arrival and dismissal procedures </li><li>Manage system for daycares and early pick-ups </li><li>Support printing and distribution of materials including report cards, awards, testing materials, and posters </li><li>Support logistics and execution of on and off-site special events, including family events and field trips </li><li>Support maintenance of our student information system (i.e. contacts, addresses, etc.) </li></ul> <p>Attendance & Enrollment</p> <ul> <li>Support families with enrollment, registration, and student records processes </li><li>Collaborate with operations team on systems related to enrollment, attendance, and student retention </li><li>Manage daily attendance system, including tardies, excused and unexcused absences, and early pick-ups </li><li>Execute and record daily attendance calls for absent scholars </li></ul> <p>Compliance</p> <ul> <li>Management of entry and integrity of data. </li><li>Ensure compliance with student records related to health and academics and create systems in the front office for organizing. </li></ul> <p>Communication and Social Media</p> <ul> <li>Compiles weekly family newsletter and ensure consistent distribution </li><li>Manages social media platforms to be strong representations of our school culture with frequent posts (error free, clean, bright, and translated in all major languages of our families) </li></ul> <p>Additional Duties</p> <ul> <li>Ensures ACE Prep consistently falls within top quartile of operations standards on annual Insight Survey. </li><li>Work closely with the Director of Operations in creating a clean, safe, and welcoming environment. </li><li>Provide appropriate supervision of students during class, breaks, meals, enrichment, arrival/dismissal, and transitions to maintain an optimal work environment and to ensure students' safety and well-being. </li><li>Commit to 7:00am - 4:15pm daily schedule. </li><li>Other duties as assigned. </li></ul> <p>Requirements:</p> <p>To be considered as a Front Office Coordinator, you must have/be:</p> <ul> <li>Associate's or Bachelor's degree, preferred. </li><li>Track record and evidence of exemplary personal organization. </li><li>Spanish speaking, highly preferred. </li><li>Belief in and alignment with Circle City Prep's core values and educational philosophy is non-negotiable. </li><li>Pass a criminal background check, as required by law </li><li>Willingness to work occasional weekend and evening work hours required] </li><li>Work 7:00am - 4:30pm daily </li></ul> <p>Provided Benefits:</p> <ul> <li>Health Insurance (Includes Vision & Dental) </li><li>Short and Long-Term Disability </li><li>Automatic Employer Retirement Contribution </li><li>Employee Assistance Program Benefits </li><li>Provided technology </li><li>CPR class </li></ul>