<p>Anti-Fraud Operations - Analyst</p> <p>Job Level: Analyst</p> <p>Job Function: Governance & Assurance</p> <p>Location:</p> <p>White Plains, NY, US, 10601</p> <p>Employment Type: Full Time</p> <p>Requisition ID: 5306</p> <p>SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.</p> <p>In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.</p> <p>The anticipated salary range for this role is between $65,000.00 and $80,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.</p> <p>Role Description</p> <p>Anti-Fraud Analyst Role is focused on assisting the VP Fraud Manager in the day to day operational activities of the First Line of Defense Team. The responsibility for the Anti-Fraud Analyst including but not limited to responding to reports of fraudulent activity, including Physical Checks, ACH transactions, Remittance Instructions, Invoice and Wire fraud, etc. He/she will also assist with the creation of Fraud Incidents following the Incident Response Procedures (logging, tracking, escalating to final resolution) as well as in detecting and preventing fraud and other criminal violations. Additionally, the analyst will assist in creating weekly reports and submitting them to the Anti-Fraud Manager. The First Line Analysts will also assist with the development of Policy, Procedures, and Training Guides.</p> <p>The scope of the First line of defense is to ensure the integrity of the organization, including being responsible for assessing, controlling, and mitigating risks in regard to fraud. The Anti-Fraud Analyst Role is responsible for staying current with new fraudulent trends that could affect the organization. Assist with the implementation of necessary software or hardware and assist the fraud manager with developing procedures to mitigate the risk of fraud. Assist the VP Fraud Manager with resolving and escalating problem trends that arise from day to day operation. Acting liaison that requires coordination with other departments. In Addition, he/she will be responsible for the case management system which will produce incidents metrics that will be used for the creation of daily, weekly and monthly Report Pack.</p> <p>Responsibilities</p> <ul> <li>Responsible for assisting, logging, tracking, escalating and resolving all pending fraud incidents </li><li>Maintains and updates required reporting in accordance with applicable policies, procedures and regulations </li><li>Assist VP Fraud Manger to define and maintain fraud prevention and detection procedures and map to strategy/policy </li><li>Assist VP Fraud Manger to define operational fraud business process flows </li><li>Assist VP Fraud Manger with training initiatives generating a high-level of anti-fraud awareness for our internal staff, relationship managers including our external customers </li><li>Assist in the development of KPI & KRI reporting for fraud program </li><li>Responsible for assisting with investigations of reported fraud or suspicious activity and the creation of reports/summaries to be distributed to key stakeholders of the program </li><li>Assist in the analysis of new fraud industry standards for the evolvement to the first line of defense </li><li>Assist the team in regard to ad-hoc projects and assignments related to fraud investigations and prosecutions as necessary </li></ul> <p>Qualifications and Skills</p> <ul> <li>2 to 5 years of specialized experience in Financial Services, Banking Industry, Customer Service Industry, Anti-Fraud and/or Big 4 industry </li><li>BA / BS (or equivalent experience) is preferred </li><li>CFE (Certified Fraud Examiner) or willingness to obtain CFE within 12 months of hiring is preferred </li><li>Experience with incident response protocols including case management systems </li><li>Experienced & knowledgeable about Fraud and /or banking products </li><li>Strong attention to detail; will need to examine transaction data and records to detect and trace fraudulent transactions </li><li>Strong analytical, critical thinking and problem-solving skills with the ability to apply conceptual framework to various situations </li><li>Strong Case Management, Outlook, Excel, Visio, and PowerPoint skills </li><li>Strong communications and storytelling skills, including the ability to be highly persuasive through presenting facts and methodical process </li><li>Strong Problem Solving skill </li><li>Ability to work with other support groups to ensure for proper cross communication </li><li>Ability to work in a busy deadline driven work environment </li><li>Flexibility to meet the demands of a constantly changing environment </li><li>Basic knowledge of fraud </li><li>Strong project management skills </li></ul> <p>Additional Requirements</p> <p>SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.</p> <p>SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.</p> <p>Nearest Major Market: White Plains</p> <p>Nearest Secondary Market: New York City</p>