<p>Guest Experience Team Members</p> <p>Holden Arboretum</p> <p>Now Hiring: Nature-Lovers, Tree-Huggers & Adventure-Seekers!</p> <p>Looking for a job that's anything but ordinary? Love the great outdoors, meeting new people, and sharing the magic of nature? Join our Guest Experience Team at the Holden Arboretum!</p> <p>Whether you're welcoming curious explorers, leading tram tours, or helping guests reach new heights on our Canopy Walk & Emergent Tower, every day is an adventure at one of Greater Cleveland's most breathtaking destinations. No experience? No problem! All you need is a love for plants, people, and a little bit of adventure.</p> <p>Pick Your Path:</p> <ul> <li>Guest Services Representative - Sell tickets, merchandise, and memberships while making every guest feel like a VIP! </li><li>Canopy Walk & Emergent Tower Monitor - Guide visitors through seasonal attractions and help them soak in the views from 120 feet up! </li><li>Tram Tour Guide - Share fun facts, stories, and hidden gems of the Arboretum as you lead seasonal tram tours! </li></ul> <p>Position Details:</p> <ul> <li>Seasonal roles helping guest feel welcome throughout the Holden Arboretum </li><li>Positions are available March through November, flexibility with start & end dates </li><li>Hours range from 24 to 40 per week, based on candidate availability </li><li>Pay Ranges $13.79-$14.20, varies by role </li></ul> <p>Some of the reasons Holden Forests & Gardens (HF&G) is a great place to work:</p> <ul> <li>Work in a beautiful environment within Greater Cleveland </li><li>Discounts in our stores & cafes </li><li>Free parking at both campuses anytime we are open </li><li>Free admission to many Northeast Ohio Museums </li><li>Free Employee Assistance Program </li></ul> <p>What We're Looking For:</p> <ul> <li> <p>If you love talking to people, this is your kind of job, we are looking for a friendly, outgoing personality</p> </li><li> <p>An appreciation for plants & nature</p> </li><li> <p>Bonus points if you're a self-proclaimed plant nerd</p> </li><li> <p>Customer service experience or a willingness to learn</p> </li><li> <p>Strong communication skills</p> </li></ul> <p>What You Need:</p> <ul> <li>Ability to work outdoors in all kinds of weather (yes, even when it's a little too hot or cold) </li><li>Flexible schedule that can work at least 1 weekend day each week and some evenings </li><li>Valid driver's license and acceptable driving record </li><li>Ability to walk on uneven terrain & stand for long periods </li><li>Ability to climb 202 steps to reach the top of the Emergent Tower -- you can make it! For Canopy Walk & Emergent Tower Monitor only </li></ul> <p>Ready to Apply?</p> <p>Holden Forests & Gardens values an authentic sense of belonging at all levels of the organization. We are working to create and sustain a supportive environment and sense of belonging for people of all backgrounds. Review of applications will continue until the position is filled.</p> <p>Qualified applicants should submit résumé and 3 professional references.</p> <p>Holden Forests & Gardens (Holden Arboretum and Cleveland Botanical Garden) is an Equal Opportunity Employer committed to hiring a talented work force who contributes to our mission through each individual's unique perspective. We seek skilled, knowledgeable, and experienced individuals to join our staff and enhance our reputation as one of the country's foremost public gardens.</p>