<p>Position: Assistant Manager</p> <p>Immediate Supervisor: General Manager/Operating Partner</p> <p>Status: Nonexempt</p> <p>Position Summary: This position assists with the leading and managing of the drive-in's operations and employees during an assigned shift.</p> <p>Essential Job Duties:</p> <ul> <li>Train, manage, direct, coach, lead, and assign drive-in employees during shift </li><li>Lead and manage drive-in operations during shift to provide an optimal guest experience </li><li>Manage staffing levels during shift </li><li>Perform opening and/or closing duties </li><li>Handle and properly escalate guest issues/concerns during shift </li><li>Handle and properly escalate employee issues/concerns </li><li>Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service </li><li>Assist with preparation and maintenance of drive-in records </li><li>Comply with and enforce all company policies, procedures, and operational standards </li><li>Ensure compliance with all applicable federal, state, and local laws </li><li>Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standards </li><li>Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards </li><li>Regular attendance </li></ul> <p>ADDITIONAL DUTIES:</p> <ul> <li>Move and stock food product weighing up to 50 pounds </li><li>Perform other job-related duties as assigned or required </li></ul> <p>Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays</p> <p>Qualifications and Job Requirements:</p> <ul> <li>Experience </li><li>At least six months of restaurant management experience or one year of retail management experience </li><li>Experience running a restaurant shift without supervision </li><li>Knowledge/Skills </li><li>General restaurant or retail knowledge </li><li>Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.) </li><li>Knowledge of federal, state, and local health and safety laws and regulations </li><li>Basic computer, math, and reading skills </li><li>Effective verbal and written communication skills </li><li>Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills </li></ul> <p>Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions</p>