<p>Job Description</p> <p>The Assistant Manager assists the Property Manager with activities involved in the successful day-to-day operation of the community with strong emphasis on accounts receivable and leasing.</p> <ul> <li>Determines the new interest rate annually and revises the security deposit interest forms </li><li>Establishes and maintain good relations with residents, prospective residents, vendors, and co-workers </li><li>Maintains controls over Accounts Receivables. Maintains Village Green's targeted delinquency goal of less than .005% of annual GPI. Applies payments to resident ledgers; make daily bank deposits; follow-up with telephone calls and/or collection or demand notices (letters) to insure prompt payment by residents; creates and delivers NSF notification letters; adjusts/corrects resident ledgers; inputs concessions; updates lease information/changes; etc. </li><li>Maintains current and complete property management software information. Inputs daily activities such as move-ins and move-outs, notices to vacate, resident transfers, lease renewals, lease changes, household and occupant demographics, search tag information, application approval/rejections, cancellations, etc. </li><li>Administers the lease renewal program. </li><li>Generates and delivers general correspondence to residents, vendors, and prospective residents such as, lease violations, certificates of insurance updates, application rejection letters, etc. </li><li>Inspects condition of move-outs in a timely manner in order to document charges prior to reconciling security deposits </li><li>Maintains collection policy for residents who moved out with a balance on their account. </li><li>Assists in monitoring property condition; report concerns/liabilities to property manager/maintenance supervisor </li><li>Adheres to established policies related to fair housing </li><li>Performs general office duties: answers the telephone; writes service requests, newsletters, files, monitors and orders office supplies and printed materials, etc. </li><li>Performs, when asked, property manager duties in absence of Property Manager </li></ul>