<p>Site: The General Hospital Corporation</p> <p>At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.</p> <p>At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.</p> <p>Job Summary</p> <p>Cardiac Surgical Step Down unit is seeking an administrative professional, to give support to unit-based and hospital-wide clinicians and staff in an inpatient unit. The candidate must have Day and Night shift availability</p> <p>Ellison 8, is a thirty six bed adult Cardiac Surgical Step Down Unit., located in Boston, MA. Patients are primarily admitted post operatively from the Cardiac Surgical Intensive Care Unit. Patients are also admitted pre-op for cardiac surgery. Common diagnoses include coronary artery disease, valvular heart disease, aortic disease, congenital heart disease, lethal arrhythmias, S/P coronary bypass graft, S/P valve replacement, ACID placement, and permanent pacemaker placement.</p> <p>Qualifications</p> <p>Essential Functions of a Unit Coordinator</p> <ul> <li> <p>Performs clerical and other duties to assist in the general administration of the floor or unit.</p> </li><li> <p>Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.</p> </li><li> <p>Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.</p> </li><li> <p>Schedules consultations, tests, procedures, and patient transport to other departments.</p> </li><li> <p>Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.</p> </li><li> <p>Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.</p> </li><li> <p>May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department</p> </li></ul> <p>Schedule</p> <ul> <li> <p>Days (7am-7pm, 7am-3pm), Nights (7pm-7am, 11pm-7am)</p> </li><li> <p>Mandatory Weekend shifts per month.</p> </li><li> <p>Rotating Holiday schedule</p> </li><li> <p>Applicants for this position must be able to provide more than 3 shifts within a (6) week period.</p> </li></ul> <p>What do we have to offer?</p> <ul> <li> <p>Work/Life: Weekly Salary, paid training, discount MBTA and market-leading shift differential on evening, nights, weekends for candidates seeking a balance to thrive professionally and personally.</p> </li><li> <p>Growth: Career and skills development programs available, as well as an opportunity to work administratively in medicine, or to start a career in medical administration.</p> </li><li> <p>Award Winning: #1 Best Regional Hospital and on "America's Best Hospital" in Boston, Massachusetts from U.S. News Best Hospitals for 2024-2025.</p> </li><li> <p>Employee-centric: As the #1 employer in Massachusetts, our full benefits, perks, childcare coverage options, and retirement programs are industry-leading and centered around your importance to this field.</p> </li></ul> <p>Required: High School diploma or Graduate equivalent</p> <p>Preferred: Associate degree; Epic experience.</p> <ul> <li> <p>Administrative support experience 2-3 years required</p> </li><li> <p>Medical or health care experience desirable, but willing to train qualified and willing candidates.</p> </li><li> <p>Basic computer skills and the ability to learn new systems and procedures.</p> </li><li> <p>Effective interpersonal and communication skills</p> </li><li> <p>Strong customer service orientation and the ability to interact with diverse groups of patients, staff and providers</p> </li><li> <p>Demonstrated ability to solve basic patient and practice problems.</p> </li></ul> <p>Knowledge, Skills and Abilities</p> <ul> <li> <p>Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.</p> </li><li> <p>Proficiency in MS Office.</p> </li><li> <p>Ability to proofread and edit written documents.</p> </li><li> <p>Ability to use phone system.</p> </li><li> <p>Managing one's own time and the time of others.</p> </li><li> <p>Strong verbal & written communication skills.</p> </li><li> <p>Strong interpersonal, written and oral skills.</p> </li><li> <p>Ability to use standard office equipment.</p> </li><li> <p>Familiarity with medical terminology.</p> </li></ul> <p>Additional Job Details (if applicable)</p> <p>Mass General Hospital is a world-renowned institution that is committed to providing the highest quality care to our patients. As a leader in medical research and education, we offer exceptional opportunities for professional growth and development. New England's #1 Medical Center, based on U.S. News Best Hospitals for 2024-2025: Massachusetts General Hospital.</p> <p>Our culture is one of collaboration, innovation, and diversity. We believe that by working together, we can achieve extraordinary outcomes. We are dedicated to maintaining a work-life balance that allows our employees to thrive both personally and professionally.</p> <p>If you are seeking a fulfilling and stimulating healthcare career, Mass General Hospital invites you to explore the diverse array of career opportunities available. We provide a range of options that cater to various interests and skills. Rest assured that your hard work and dedication will be duly recognized and rewarded.</p> <p>Physical Requirements</p> <ul> <li>Standing Occasionally (3-33%) </li><li>Walking Occasionally (3-33%) </li><li>Sitting Constantly (67-100%) </li><li>Lifting Occasionally (3-33%) 20lbs - 35lbs </li><li>Carrying Occasionally (3-33%) 20lbs - 35lbs </li><li>Pushing Rarely (Less than 2%) </li><li>Pulling Rarely (Less than 2%) </li><li>Climbing Rarely (Less than 2%) </li><li>Balancing Occasionally (3-33%) </li><li>Stooping Occasionally (3-33%) </li><li>Kneeling Rarely (Less than 2%) </li><li>Crouching Rarely (Less than 2%) </li><li>Crawling Rarely (Less than 2%) </li><li>Reaching Occasionally (3-33%) </li><li>Gross Manipulation (Handling) Constantly (67-100%) </li><li>Fine Manipulation (Fingering) Frequently (34-66%) </li><li>Feeling Constantly (67-100%) </li><li>Foot Use Rarely (Less than 2%) </li><li>Vision - Far Constantly (67-100%) </li><li>Vision - Near Constantly (67-100%) </li><li>Talking Constantly (67-100%) </li><li>Hearing Constantly (67-100%) </li></ul> <p>Remote Type</p> <p>Onsite</p> <p>Work Location</p> <p>267 Charles Street</p> <p>Scheduled Weekly Hours</p> <p>0</p> <p>Employee Type</p> <p>Per Diem</p> <p>Work Shift</p> <p>Rotating (United States of America)</p> <p>EEO Statement:</p> <p>The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.</p> <p>Mass General Brigham Competency Framework</p> <p>At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p>