<p>The Organizational Development Specialist's core responsibility is to lead efforts that enhance effectiveness within RKL. The Organizational Development Specialist supports the organization through initiatives such as performance management, talent development, technical training, change management and career support. This includes conducting needs analysis, analyzing data to determine appropriate strategies, developing and implementing strategies and evaluating impact.</p> <p>Success Factors</p> <p>Responsibilities</p> <ul> <li>Drives technology competency development by incorporating best practices and emerging technologies for instructional design, performance support and development </li><li>Collaborates with internal business customers to conduct performance improvement needs analysis that will determine the appropriate performance and/or learning intervention </li><li>Synthesizes information from needs assessments to make recommendations and develop innovative solutions that align with business strategies </li><li>Act as the subject matter expert (SME) with NASBA Standards and ensure all learning meets NASBA standards (courses include objectives and descriptions, prerequisites are identified, work with QC team to ensure all materials have been reviewed, match learning to the correct subject within the Standards recommendation) </li><li>Oversee annual NASBA renewal process </li><li>Designing and implementing a variety of developmental initiatives, action plans, programs and training materials. </li><li>Support the design and leading of interventions to increase team member and organizational effectiveness while measuring the impact of the interventions on team member performance, efficiency, retention and engagement. </li><li>Facilitates team building and group process strategies to support team and organizational effectiveness. </li><li>Conceptualizes and writes highly interactive learning objectives that improve performance and defines evaluation criteria at all four levels </li><li>Source third party facilitators through professional organizations (i.e., AICPA, PICPA) to support learning needs where there is no internal SME </li><li>Analyze information obtained through surveys and other feedback mechanisms to identify strengths and areas of improvement </li><li>Identify facilitators for each course, coordinate scheduling, and send communication, materials, and preparation instructions to each facilitator. </li><li>Selects appropriate instructional methodologies such as individual coaching, group instruction, self-study, demonstrations, simulation exercises, role-play, and computer- based training.Provide instructional design support through the development of internal learning materials following internal course development writing and design standards using custom storyboard templates </li><li>Collaborate with SME on Content Development as needed </li><li>Facilitates instructor-led workshops on occasion </li><li>Develop and implement onboarding and development plans that provide an unparalleled experience for new hires </li><li>Coordinate, facilitate and support programs and activities related to enhancing engagement and satisfaction with new and existing team members through initiatives such as orientations, training events, development activities both in person and virtual. </li><li>Support engagement and DEIB initiatives such as book clubs, and serve as an active member on resource group committees to create a more inclusive and equitable workplace </li><li>Manage program logistics, communication and building courses in the Learning Management System (LMS), registering users for classes, uploading materials and managing the content review process. </li><li>Drives technology competency development by incorporating best practices and emerging technologies for instructional design, performance support and program development. </li><li>Designing and implementing a variety of developmental initiatives, action plans, programs and training materials. </li><li>Support the design and leading of interventions to increase team member and organizational effectiveness while measuring the impact of the interventions on team member performance, efficiency, retention and engagement. </li><li>Facilitates team building and group process strategies to support team and organizational effectiveness. </li><li>Analyze information obtained through surveys and other feedback mechanisms to identify strengths and areas of improvement </li><li>Identify facilitators for managed programs and courses, coordinate scheduling, and send communication, materials, and preparation instructions to each facilitator. </li><li>Other duties as assigned </li></ul> <p>People Management/Relationships</p> <ul> <li>Takes initiative to be a team player (seeks out opportunities to help others) </li><li>Treats everyone with respect </li><li>Develops loyalty and trust with team </li><li>Successfully adapts to different personalities and working styles </li><li>Proactively and effectively communicates information regarding status issues to team members </li><li>Holds self-accountable for assigned work; seeks continuous feedback to learn and develop in role; is open to new ideas and suggestions </li></ul> <p>Business Growth</p> <p>Develop a deep understanding of the firm, including demonstrating the core values and culture; Facilitate solutions for the firm that support success; Operate in partnership with other divisions of the firm resulting in organizational effectiveness and growth.</p> <p>Required Knowledge, Skill and/or Ability</p> <ul> <li>Excellent technical skills and strong attention to detail </li><li>High ethical standards and a strong sense of confidentiality </li><li>Multitasker with the ability to prioritize work accordingly </li><li>Strong communication skills, written and verbal, to effectively interface with all levels of firm management and staff; ability to communicate issues and conclusions </li><li>Problem solving skills </li><li>Proficient in setting priorities, managing multiple projects, overcoming obstacles, and utilizing organizational skills to accomplish tasks quickly </li><li>Strong analytical and interpersonal skills </li><li>Ability to work autonomously under the pressure of tight deadlines and multiple priorities </li></ul> <p>Education, Experience and Certifications</p> <ul> <li>Bachelor's Degree in Adult Learning, Human Resources Management, Organizational Development, Education, Industrial Psychology or related discipline. </li><li>3+ years' experience within an a Learning & Development department within a professional services firm preferred </li><li>Certified Professional in Learning and Performance (CPLP) preferred </li><li>Advanced level ability to create templates, surveys, presentations and technical documentation using Microsoft Office applications such as Word, Excel, Power Point, Outlook. </li><li>Experience with Learning/Talent Management Systems required. </li><li>Curiosity to explore, implement and integrate new technologies. </li><li>Overall aptitude for learning emerging technologies quickly and providing support for system users. </li><li>Self-directed learner who seeks opportunities to develop additional skills. Independently and proficiently applies occupational knowledge and skills. </li><li>Remains current with trends in profession. Leads and guides others to develop new skills or knowledge. </li><li>Solid understanding of CPA, CPE and NASBA requirements; good understanding of current talent mapping within the Firm </li><li>Experience in design and development of instructional material in a corporate setting, collaborating with cross-functional teams in all phases of the project lifecycle and producing creative learning solutions </li><li>Working knowledge of Microsoft Office suite, and other HR/LMS software products </li><li>Excellent attention to detail with the ability to manage multiple projects </li></ul> <p>Essential Functions and Physical Requirements</p> <ul> <li>Regularly required to perform manual tasks, concentrate, think, learn, communicate, sit, stand, walk, use hands and fingers, grasp, handle or feel objects, reach with arms, talk and hear </li><li>Must be able to remain in a stationary position as needed </li><li>The person in this position needs to occasionally move about inside the office and on site at client locations, stoop, kneel, crouch, push and pull </li><li>Vision abilities required include close vision, distance vision and the ability to adjust focus. </li><li>Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer </li><li>Ability to communicate in a professional manner and exchange information with internal and external actors as needed </li><li>Ability to lift/carry up to 20 pounds </li><li>Ability to work outside of normal business hours and weekends as needed </li><li>Ability to travel to local and non-local clients and events as needed, overnight travel may be required </li><li>This job description is subject to change at any time and employee will be given additional responsibilities as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. </li></ul> <p>Salary Range:</p> <p>$65,000 - $75,000</p>