<p>Customer Service Representative - Electrical Supply Indianapolis</p> <p>At Kirby Risk, a Customer Service Representative is a Multi-Faceted Role with Opportunities for Growth and Development!</p> <p>What will I be doing as a Customer Service Representative?</p> <ul> <li>Provide Customer Service Excellence: Exceeding customer expectations and the commitments that we have made. </li><li>Becoming the "go-to" for customer needs, challenges, and requests </li><li>Putting a smile on the face of our customers as you partner with the outside sales team to keep them satisfied </li><li>Joining forces with vendors to make sure products are delivered on time, every time </li><li>Championing corporate marketing initiatives, such as training events and product launches. </li><li>Taking advantage of the opportunity to build deeply satisfying relationships internally and externally. </li></ul> <p>As a CSR in the Electrical Supply Industry, you will work hands-on with customers and products, providing customer service excellence, in one or more of these essential areas:</p> <ul> <li>Counter Sales (Front of Store) </li><li>Inside Sales </li><li>Warehousing </li><li>Supporting and Partnering with Outside Sales and Marketing and Communications </li><li>Vendor Relations-Incoming and outgoing calls </li></ul> <p>Want to know if you are a good fit? If so, you will meet the following criteria:</p> <ul> <li>College Course work and/or 2+ years of relevant work experience </li><li>Be a quick study, willing and able to apply ongoing learning </li><li>Strong written, verbal communication, and interpersonal skills </li><li>Keen attention to detail and organizational skills </li><li>Must Have a Valid Driver's License </li></ul> <p>Preference is given to candidates with business-to-business sales experience and Electrical Supply and Distribution knowledge!</p> <p>What are some of the Physical Requirements?</p> <ul> <li>Lifting to 50 lbs. </li><li>Answering Multi-Line Phone Systems </li><li>Managing/Taking Inventory </li><li>Unloading Shipments (semi) </li><li>Loading Customer Vehicles </li><li>Fork-lift experience preferred </li></ul> <p>What is the schedule?</p> <ul> <li>7 am to 5 pm Monday thru Friday </li><li>Overtime as needed </li></ul> <p>What's the company culture like at Kirby Risk?</p> <p>A leader in Electrical Supply and Manufacturing, the roots of this continuously successful (since 1926) organization are reflected in its enduring Values and Principles; hard-working, engaged, caring people who treat one another and our customers with the utmost respect and approach their work with a sense of urgency.</p> <p>What are the benefits?</p> <p>Kirby Risk provides a complete benefits package, including</p> <ul> <li>Medical </li><li>RX </li><li>Dental </li><li>Vision </li><li>Life </li><li>Employee Assistance Programs </li><li>Tuition Reimbursement </li><li>On-the-job training </li><li>401K Plan </li><li>Profit Sharing </li><li>PTO </li></ul> <p>How to apply:</p> <p>To be considered for this position, please apply online: https://www.kirbyrisk.com/careers . Email questions to careers@kirbyrisk.com</p> <p>WHEN APPLYING, PLEASE MENTION WHERE YOU SAW OUR AD</p> <p>We will acknowledge all resumes received via email and respond to requests for help to complete your application.</p> <p>Please note: You must have legal status that enables you to work in the U.S. We cannot obtain sponsorship. To be considered for a role, candidates must meet the minimum qualifications.</p> <p>Equal Opportunity Employer</p> <p>Please get to know us at www.kirbyrisk.com. or via LinkedIn: https://www.linkedin.com/company/kirby-risk/</p> <p>A Safe Workplace is a Drug-Free Workplace</p> <p>Other details</p> <ul> <li>Job Family Customer Service & Product Support </li><li>Job Function Entry Level (0 - 3 yrs experience) </li><li>Pay Type Hourly </li></ul> <p>Apply Now</p> <ul> <li>Indianapolis, IN, USA </li></ul>