<p>Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.</p> <p>Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.</p> <p>Review Vacancy</p> <p>Date Posted 03/07/25</p> <p>Applications Due04/07/25</p> <p>Vacancy ID182310</p> <ul> <li>Basics </li><li>Schedule </li><li>Location </li><li>Job Specifics </li><li>How to Apply </li></ul> <p>NY HELPNo</p> <p>AgencyState Police, Division of</p> <p>TitleCommunications Specialist 1 (State Police)</p> <p>Occupational CategoryClerical, Secretarial, Office Aide</p> <p>Salary Grade12</p> <p>Bargaining UnitOSU - Operational Services Unit (CSEA)</p> <p>Salary RangeFrom $0 to $0 Annually</p> <p>Employment Type Full-Time</p> <p>Appointment Type Permanent</p> <p>Jurisdictional Class Non-competitive Class</p> <p>Travel Percentage 0%</p> <p>Workweek Variable</p> <p>Hours Per Week 37.50</p> <p>Workday</p> <p>From 12 AM</p> <p>To 11:30 PM</p> <p>Flextime allowed? No</p> <p>Mandatory overtime? No</p> <p>Compressed workweek allowed? No</p> <p>Telecommuting allowed? No</p> <p>County Albany</p> <p>Street Address 760 Troy Schenectady Road</p> <p>City Latham</p> <p>StateNY</p> <p>Zip Code12110</p> <p>Duties Description Communications Specialists (State Police) provide twenty-four hour a day, seven-day a week communications services to sworn police members and other non-sworn public safety personnel and provide telephone answering/complaint service to the general public. The Communications Specialist (State Police) position is a two-year traineeship leading to a Communications Specialist (State Police), SG-12. The Communications Specialist (State Police) position starts as a Communications Specialist Trainee 1 (State Police), which is equivalent to an SG-8. After successful completion of one (1) year at the Trainee 1 Level, the Communications Specialist (State Police) is advanced to Trainee 2, which is equivalent to an SG-10. Upon successful completion of one (1) year at the Trainee 2 Level, the Communications Specialist (State Police) will then be eligible for advancement to an SG-12. All advancements in the Communications Specialist (State Police) traineeship position are predicated upon satisfactory performance and obtaining the required certifications.</p> <p>DUTIES</p> <p>Answer telephone calls for service, both emergency and non-emergency, identify scope and type of assistance needed, and relay information to appropriate personnel for handling.</p> <p>Apply Emergency Medical Dispatch System when required.</p> <p>Provide weather and road condition information.</p> <p>Provide first-line troubleshooting for telephone systems and initiate repairs when required.</p> <p>Operate and maintain digital tape logging devices utilized in recording radio and telephone transmissions.</p> <p>Monitor all radio equipment and frequencies in dispatch area.</p> <p>Operate and understand the technical operation of fixed and mobile communications equipment.</p> <p>Operate paging systems.</p> <p>Operate networked and standalone computer equipment, handle problems encountered with computer software and hardware, and initiate repair procedures.</p> <p>Maintain inventory and repair file databases, and computerized and handwritten logs.</p> <p>Minimum Qualifications High school graduate.</p> <p>Successful completion of a job-related examination.</p> <p>Must be able to work all hours, holidays and weekends.</p> <p>(Successful completion of a one-year probation period will result in an automatic promotion to Communications Specialist Trainee 2 (State Police), SG-10. Successful completion of a one-year probation period at the Communications Specialist Trainee 2 (State Police), SG-10, and completed certification in Emergency Medical Dispatch (EMD) and the Basic Communicator Course will result in automatic promotion to Communications Specialist (State Police), SG-12.)</p> <p>Additional Comments Starting Salaries:</p> <p>Trainee 1, SG-8: $48,294.00</p> <p>Trainee 2, SG-10: $53,708.00</p> <p>Communications Specialist 1 (State Police), SG-12: $56,671.00</p> <p>Resumes will be evaluated to determine whether candidates will proceed to the interview phase of the process.</p> <p>The New York State Police values a diverse and inclusive workforce where the unique skills of all employees are valued in support of the mission of the Division. Qualified candidates are considered for employment without the regard to age, race, color, religion, gender identity and expression, disability, national origin, gender, sexual orientation, military or veteran status or any other characteristic protected by law. The New York State Police is an equal opportunity/affirmative action employer that accept all applications from a wide range of candidates.</p> <p>The New York State Police complies with federal and state laws and makes reasonable accommodations for qualified individuals with the disabilities and/or sincerely held religious belief. If a reasonable accommodation is needed to participate in the job application or interview process, please contact the Division Personnel Office at (518) 457-3840 or personnel@troopers.ny.gov.</p> <p>Some positions may require additional credentials or a background check to verify your identity.</p> <p>Name Mr. Christopher Siciliano, Director of Human Resources</p> <p>Telephone 518-457-3840</p> <p>Fax</p> <p>Email Address personnelresumes@troopers.ny.gov</p> <p>Address</p> <p>Street 1220 Washington Avenue</p> <p>Building 22</p> <p>City Albany</p> <p>State NY</p> <p>Zip Code 12226</p> <p>Notes on ApplyingKindly send a letter of intent, complete resume, and proof of education to: personnelresumes@troopers.ny.gov</p> <p>Place in the Subject line: Comm Spec Troop G</p> <p>Please include in the subject line of the email which Troop locations you are interested in.</p>