<p>Overview</p> <p>The Business Manager at Sonrava is responsible for running and perpetuating a productive, efficient, and engaged dental practice. At the core of your dedication is supporting the doctors, the Director of Operations (DO) and the office staff to develop the practice while developing a successful and positive team.</p> <p>Responsibilities</p> <p>Essential Functions:</p> <ul> <li>Be supportive of company standards while effectively building and nurturing a positive working relationship with the doctor(s). </li><li>Provide exceptional customer service by making the patient the #1 priority! </li><li>Management, training, and oversight of our office staff team members. </li><li>Strong organizational and leadership skills. </li><li>Collaboration with experienced professionals in our corporate and operations management teams. </li><li>Versatility in working with analytical and financial data; including budgets, financial plans, and reports. </li><li>Using information systems tools and reports. </li><li>Good judgment and a strong ability to work with people like our team members, patients, and management. </li><li>Good written and verbal communication skills. </li><li>Lots of enthusiasm for seeing the company's business constantly improve. </li><li>Lead strategic local marketing initiatives that help drive brand awareness and new patient growth. </li><li>Energetic and eager to tackle new projects and ideas. </li><li>Comfortable in both a leadership and team-player role. </li></ul> <p>Qualifications</p> <p>Qualifications:</p> <p>Educations/Certification:</p> <ul> <li>Minimum of high school diploma or equivalent required; bachelor's degree strongly preferred </li><li>Maintain annual OSHA, HIPAA, and/or Infection Control training. </li></ul> <p>Skills and Abilities:</p> <ul> <li>3-5 years of leadership/management experience in a professional environment with direct patient contact preferred. </li><li>Excellent positive attitude and customer service skills </li><li>Professionalism and integrity in all aspects of the job, including image and both verbal and written communication skills. </li><li>Possess exceptional interpersonal and relationship building skills, including conflict resolution skills. </li><li>Strong organization, planning and analytical skills. </li><li>Ability to use good judgment to make decisions independently. </li><li>Ability to multitask and remain calm in a rapidly changing environment. </li><li>Computer proficiency and the ability to learn new programs as required. </li></ul> <p>Work Environment and Conditions:</p> <ul> <li>Overtime required as approved by DO. </li><li>Travel as needed for training and to perform job functions. </li><li>Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens. </li><li>Potential of prolonged sitting and standing </li></ul>