<p>Introduction</p> <p>Welcome to Gallagher - a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it's with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.</p> <p>We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.</p> <p>Overview</p> <p>We are seeking a Client Service Manager to join our Jewelry, Numismatics and Fine Art team-someone who thrives in a fast-paced environment, excels at building relationships, and is passionate about delivering top-tier service. If you're ready to tackle a variety of client challenges-from straightforward to moderately complex-while contributing to a collaborative, high-performing team, we want to hear from you. This role is perfect for a proactive, detail-oriented professional with a strong analytical mindset and the ability to manage multiple tasks simultaneously. You'll play a key role in client retention, service excellence, and driving business growth.</p> <p>How you'll make an impact</p> <p>Key Responsibilities:</p> <ul> <li>Assist with the client policy renewal process, and delivering strategic insurance solutions. </li><li>Assist with day to day servicing of the book inclusive of coverage endorsement requests, certificates of insurance, claims management and fielding client phone calls. </li><li>Collaborate with and assist the Production team to provide consultative risk management guidance. </li><li>Strengthen and expand existing client relationships by identifying opportunities for additional services and coverage. </li><li>Build strong connections with both clients and our underwriting partners . </li><li>Ensure compliance with service standards and regulatory requirements. </li><li>Maintain accurate and up-to-date client records and policy documents in Gallagher systems. </li><li>Leverage Gallagher technology to enhance efficiency and quality of service. </li></ul> <p>Skills for Success:</p> <ul> <li>Proven ability to develop strong internal and external partnerships. </li><li>Highly organized with attention to detail and follow-through. </li><li>Analytical thinker with the ability to assess risk and recommend effective solutions. </li><li>Comfortable managing multiple priorities in a fast-moving environment. </li><li>Adaptable, collaborative, and solutions-oriented mindset. </li><li>Proficient in Microsoft Office Suite. </li></ul> <p>What We Value:</p> <ul> <li>Self-starter who takes initiative and works well independently. </li><li>Excellent written and verbal communication skills. </li><li>Consultative, client-focused approach to service and problem solving. </li><li>Strong multitasking and time management skills. </li><li>Enthusiastic about learning and development-for yourself and your team. </li></ul> <p>About You</p> <p>Preferred:</p> <ul> <li>Previous experience in insurance. </li><li>Previous experience managing client relationships. </li><li>Strong financial acumen. </li></ul> <p>What We Value:</p> <ul> <li>Self-starter who takes initiative and works well independently. </li><li>Excellent written and verbal communication skills. </li><li>Consultative, client-focused approach to service and problem solving. </li><li>Strong multitasking and time management skills. </li><li>Enthusiastic about learning and development-for yourself and your team. </li></ul> <p>Compensation and benefits</p> <p>On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.</p> <p>Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:</p> <ul> <li>Medical/dental/vision plans, which start from day one! </li><li>Life and accident insurance </li><li>401(K) and Roth options </li><li>Tax-advantaged accounts (HSA, FSA) </li><li>Educational expense reimbursement </li><li>Paid parental leave </li></ul> <p>Other benefits include:</p> <ul> <li>Digital mental health services (Talkspace) </li><li>Flexible work hours (availability varies by office and job function) </li><li>Training programs </li><li>Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing </li><li>Charitable matching gift program </li><li>And more... </li></ul> <p>We value inclusion and diversity</p> <p>Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement</p> <p>Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.</p> <p>Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.</p> <p>Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.</p> <p>Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.</p>