<p>Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.</p> <p>Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.</p> <p>Review Vacancy</p> <p>Date Posted 03/13/25</p> <p>Applications Due03/31/25</p> <p>Vacancy ID182689</p> <ul> <li>Basics </li><li>Schedule </li><li>Location </li><li>Job Specifics </li><li>How to Apply </li></ul> <p>NY HELPNo</p> <p>AgencyGeneral Services, Office of</p> <p>TitlePublic Information Specialist 2 (Digital Content) - [Data Analyst] - VID 182689</p> <p>Occupational CategoryOther Professional Careers</p> <p>Salary Grade23</p> <p>Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)</p> <p>Salary RangeFrom $84156 to $106454 Annually</p> <p>Employment Type Full-Time</p> <p>Appointment Type Contingent Permanent</p> <p>Jurisdictional Class Non-competitive Class</p> <p>Travel Percentage 10%</p> <p>Workweek Mon-Fri</p> <p>Hours Per Week 37.5</p> <p>Workday</p> <p>From 8 AM</p> <p>To 4 PM</p> <p>Flextime allowed? No</p> <p>Mandatory overtime? No</p> <p>Compressed workweek allowed? No</p> <p>Telecommuting allowed? Yes</p> <p>County Albany</p> <p>Street Address Empire State Plaza</p> <p>City Albany</p> <p>StateNY</p> <p>Zip Code12242</p> <p>Duties Description The NYS Digital Services team at the Office of General Services (OGS) seeks a structured and detail-oriented professional to serve as a Data Analyst. The Public Information Specialist 2 (Digital Content) will function as the Data Analyst, they will be an important contributor to the rollout and implementation of the Universal Data and Analytics Program in New York State.</p> <p>The Data Analyst will play a pivotal role in transforming data into actionable insights that help drive UX decisions.</p> <p>The NYS Digital Services is a team of strategists, product managers and technologists working with agencies to streamline and improve the digital experience across New York State. We strive to create a community that works together to provide programs and services to New Yorkers in an efficient and user-friendly way.</p> <ul> <li>Prepare and present data summary reports from various sources to various stakeholders that identify trends and patterns in the data providing insights and recommendations. </li><li>Work closely with leadership to track key performance metrics, refine event tracking, and generate insights that shape strategic decisions. </li><li>Work with the operations and technical solutions teams to analyze a variety of data sets and to identify areas to improve customer experience and streamline digital journeys. </li><li>Assists in providing technical and analytic support to end users of analytic applications and solutions. </li><li>Utilize SQL to create comprehensive reports, automate data processing tasks, and develop interactive dashboards. </li><li>Ensure data accuracy and completeness. </li><li>Perform other duties as assigned. </li></ul> <p>Operational Needs:</p> <p>This position may require routine evening and weekend work, as well as some travel on occasion between Albany and NYC.</p> <p>Minimum Qualifications Seven years of experience* in public relations, social media, and digital communications.</p> <ul> <li>Substitutions: A degree in Communications, English, Public Relations, Social Media, Digital Communications, or a similar degree may substitute for experience as follows: </li><li>Associates degree: Two years of required experience </li><li>Bachelor's degree: Four years of required experience </li><li>Master's degree: Five years of required experience </li></ul> <p>Preferred Qualifications:</p> <ul> <li>Expert understanding of Google Analytics and using it to make informed decisions. </li><li>Experience using digital analytics data (e.g. Google Analytics) in visualizations, digital products, dashboards, static content, or stakeholder presentations. </li><li>Deep understanding of web development and user experience. Proficiency in core web languages including HTML, CSS, and JavaScript. </li><li>Experience working with data from a variety of sources, including API endpoints, streaming and relational databases. </li><li>Familiarity with data presentation, mapping, and visualization tools such as Tableau, ESRI suite, Microsoft Power BI, and Looker Studio. </li><li>Strong analytical skills with proficiency in SQL for querying and data manipulation. </li><li>Ability to collaborate with others and work within a fast-paced environment. </li><li>Experience working with multiple internal and external stakeholders to understand business needs. </li><li>Creative thinker with strong communication and problem-solving skills. </li><li>Understanding of data visualization tools, project management, and database design. </li><li>The ideal candidate should be highly skilled in all aspects of data analytics, including analyzing complex data sets, developing reports, and visualization. </li></ul> <p>Additional Comments The Office of General Services (OGS) is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply.</p> <p>For a full version of OGS's EEO/AA statement and benefits joining Team #OneOGS, please visit http://www.ogs.ny.gov/employment.</p> <p>NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the agency's Telecommuting Program Guidelines.</p> <p>Some positions may require additional credentials or a background check to verify your identity.</p> <p>Name Human Resources/KE</p> <p>Telephone 518-473-5282</p> <p>Fax 518-486-1631</p> <p>Email Address HRresumes@ogs.ny.gov</p> <p>Address</p> <p>Street NYS Office of General Services, HRM</p> <p>31st Floor Corning Tower, Empire State Plaza</p> <p>City Albany</p> <p>State NY</p> <p>Zip Code 12242</p> <p>Notes on ApplyingPlease submit a resume and cover letter detailing how you meet the minimum qualifications. Indicate the Position Title & Vacancy ID number of each position you are applying to.</p>