<p>Description</p> <p>Job Summary</p> <p>The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees. Additional responsibilities include various clerical work and administrative/ business details such as scheduling appointments, giving information to callers, reading and routing incoming mail, filing correspondence and other records, and other assigned clerical duties.</p> <p>Responsibilities And Scope</p> <ul> <li> <p>Obtains all critical demographic and financial information and accurately inputs data into Electronic Medical Recordkeeping (EMR) system and other applications as needed. Obtain and/or verify documentation as required including Consent for Treatment, Assignment of Benefits and Financial Responsibility, and Notice of Privacy Practices.</p> </li><li> <p>Answers and relays incoming, outgoing, and inter-office calls. Delivers routine / scripted instructions in preparation for patient's visit to the office.</p> </li><li> <p>Provides general clerical support functions to ensure efficient utilization of time, in part by scheduling meetings, patients and appointments; maintaining calendars; coordinating with other clinical services.</p> </li><li> <p>Collects and counts cash receipts and daily deposits. Ensures balanced cash drawer daily.</p> </li><li> <p>Maintains order and cleanliness throughout the clinic. Performs housekeeping duties of assigned area by routine and periodic cleaning.</p> </li></ul> <p>Qualifications</p> <p>Required</p> <ul> <li> <p>High school diploma or equivalent</p> </li><li> <p>Driver's license and access to transportation</p> </li></ul> <p>Preferred</p> <ul> <li>Medical clerical experience in a hospital, physician practice, clinic, nursing home or insurance agency </li></ul>