<p>Company Overview</p> <p>Wherever you work and whatever role you fill, when you represent the Bridgestone name you know that you are a valued teammate who is part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just a salary. We provide formal training, competitive performance incentives, paid vacation and holidays, healthcare packages for full-time and part-time employees, and a 401k plan to help build your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole selves to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. Bridgestone Americas, Inc. is headquartered in Nashville, Tennessee and is the U.S. subsidiary of Bridgestone Corporation headquartered in Japan. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products to address the needs of a broad range of customers and industries.</p> <p>Position Summary</p> <p>We are seeking a Pricing & Production Support Lead Analyst to join our team.</p> <p>This role requires expertise in credit card pricing strategies, data analysis, system support, and the ability to implement solutions promptly. The ideal candidate will play a critical role in configuring pricing strategies and settings, supporting our core banking applications, and ensuring the stability of our Fiserv systems through proactive monitoring and issue resolution.</p> <p>We strive to unite individuals with diverse perspectives to create a world-class team where you can thrive.</p> <p>Responsibilities</p> <p>In this role, your primary responsibilities will include:</p> <p>Pricing Strategy Lifecycle: Responsible of managing pricing strategies in a fast-paced credit card bank from initial concept to post implementation support, incorporating the following:</p> <ul> <li>Develop and Build: Structure actionable pricing solutions with defined milestones, responsibilities, and implementation timelines. Build innovative pricing strategies that align with CFNA's objectives and risk appetite. </li><li>Test: Assess pricing strategies through rigorous testing, data analysis, and collaboration with stakeholders to ensure alignment, feasibility, and risk mitigation. </li><li>Implement & Communicate: Present pricing strategies to the change management committee and answer questions to key stakeholders. </li><li>Compliance Review: Work directly with compliance and internal audit teams providing clear documentation, researching different account scenarios, and answering questions. </li><li>Validate: Conduct post-implementation evaluations to ensure pricing strategies are behaving as expected. </li><li>Identify Opportunities: Recognize pricing potential by analyzing market trends, emerging risks, and changes in customer behavior. </li></ul> <p>Production Support:</p> <ul> <li>Regulatory Compliance & Documentation: Maintain transparency through thorough documentation of pricing strategies, rate changes, and regulatory compliance. </li><li>Participate in a 24x7 on-call rotation to ensure system availability and rapid issue resolution. </li><li>Monitor and support Fiserv systems for seamless operations. </li><li>Investigate and report issues related to core banking systems while ensuring timely resolutions. </li><li>Act as a liaison between Fiserv and internal CFNA stakeholders to facilitate effective communication. </li><li>Manage and prioritize tasks efficiently in a fast-paced environment. </li><li>Conduct regular audits/reviews to evaluate existing Fiserv technology solutions are functioning as expected. </li><li>Configure and support Fiserv systems, including Rules and Settings. </li></ul> <p>Skills & Competencies:</p> <ul> <li>Self-Driven: Demonstrates a high level of initiative and motivation, proactively identifying opportunities and challenges without requiring constant direction. Takes ownership of tasks, sets goals, and follows through with minimal supervision. Continuously seeks ways to improve performance, solve problems independently, and drive results in alignment with business objectives. </li><li>Analytical & Technical Proficiency: Strong problem-solving and analytical skills. </li><li>Effective Communication: Strong communication skills, including the ability to present business and technical issues, ideas, and recommendations in verbal and written formats. </li><li>Adaptability & Collaboration: Ability to work independently, with a team, and directly with a vendor partner. </li><li>Organization: Must be able to manage and prioritize many projects requiring system change at the same time. </li><li>Curiosity: Must enjoy a natural state of leaning in, discovering details, and asking "why" one too many times. Demonstrates a strong desire to explore, learn, and challenge assumptions. Strikes the right balance between uncovering every rock and knowing when to leave some covered, ensuring thoughtful and efficient problem-solving. Proactively seeks knowledge, asks insightful questions, and connects information to drive innovation and informed decision-making. </li></ul> <p>Required Qualifications:</p> <ul> <li>Education: Bachelor's degree in computer science, IT, or equivalent experience. </li><li>Experience: 5+ years in pricing, IT support, or banking </li><li>Technical Expertise: </li><li>Proficient in Microsoft Office tools, including Word and Excel. </li><li>Experience with mainframe systems is highly desirable. </li><li>Hands-on experience with SQL querying for data analysis and troubleshooting. </li></ul> <p>Typically requires a minimum of 8 years of related experience with a bachelor's degree; or 6 years and a master's degree; or a PhD with 3 years of experience; or equivalent work experience</p> <p>We are building a team as diverse as the world we serve. We believe in championing all perspectives, individuals, and teams. If you find this opportunity compelling, we encourage to apply.</p>